Professional Skills for International Business
- Offered byCoursera
Professional Skills for International Business at Coursera Overview
Duration | 20 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Professional Skills for International Business at Coursera Highlights
- 31% started a new career after completing these courses.
- Earn a shareable certificate upon completion.
- Flexible deadlines according to your schedule.
Professional Skills for International Business at Coursera Course details
- This course provides insight into the key professional skills needed by managers at all levels of an organisation. You?ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.
- This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
- If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.
- This course is endorsed by CMI
Professional Skills for International Business at Coursera Curriculum
Creating A Positive First Impression
Introduction to the Course and Week 1
Creating A Positive First Impression
Interview with Claire Taylor
Making A Positive First Impression
Cialdini's Six Principles of Influence
Key Concept and Case Study: Interview with Oliver James
How to Build Effective Relationships
Interview with Michael Davis
Building Effective Relationships
Interview with Claire Taylor
Collaborative Relationships
Gary Yukl
Building Expert Power
Mendelow's Stakeholder Matrix
Verbal and non-verbal communication
Choosing an appropriate communication channel
Key Concept: The 7Cs of Communication
Case Study: Interview with Oliver James
Applications of the 7Cs of Communication
Communication across cultures
Interview with Andrew Harding
Global Communication
Paul Taylor
Week 1 Summary
Ted Talk
Your Body Language Shapes Who You Are
A Second Chance to Make the Right Impression
Mendelow's Stakeholder Matrix
CMI Checklist
Stakeholder Analysis and Management
CMI Checklist
Developing Trust
Five Questions to Identify Key Stakeholders
How To Improve Your Stakeholder Relationships
Building Expert Power
Albert Mehrabian
Understanding Non-Verbal Communication
The 7 Cs of Communication
Communicating Across Cultures
Communicating in the Virtual Workplace
Geert Hofstede
Further Reading: First Impressions
Further Reading: Communication
Further Reading: Relationship Building
Further Reading: Making A Positive First Impression
Week 1 Quiz
Becoming A Role Model In The Workplace
Week 2 Introduction
Interview with Oliver James
Becoming A Role Model In The Workplace
Managerial Role Models
Interview with Andrew Harding
Managerial Role Models
Interview with Paul Taylor
Aligning behaviour with organisational expectations
Week 2 Summary
The Seven Traits of a Role Model
How Women (and Men) Can Find Role Models When None Are Obvious
Professional Development Is Key To Advancing Your Career
Managing Your Career Like A Business
Ken Blanchard
Create A High-Performance, Values-Aligned Culture
Stonewall
Role Models
Women Rising
The Unseen Barriers
Effective Time and Resource Management
Week 3 Introduction
Interview with Mary Stiasny
Efficiency
Interview with Jan Cameron
Prioritisation
Boddy and Buchanan
Case Study: Interview with Stephen Hobbs
Key Stakeholders
Interview with Mary Stiasny
Stakeholders
Interview with Claire Taylor
Stakeholders
Interview with Graham Chase
Stakeholders
Case Study: Interview with Michael Davis
Stakeholder Management
Stakeholder Management
Interview with Paul Taylor
Interview with Mary Stiasny
Delegation
Interview with Graham Chase
Delegation
Week 3 Summary
Remote Working
A Mixed Blessing?
How To Defeat Procrastination
Urgent vs Important
Murphy's Ten Laws of Time Management
Managing Your Time Effectively
MoSCoW Prioritisation
Building collaborative relationships in four directions
Successful Delegation
Empowerment
Further Reading: Week 3
Week 3 Quiz
Networking
Week 4 Introduction
Key Concept: Networking
Case Study: Interview with Valentina Lorenzon
Key Skills in Networking
Interview with Claire Taylor
Networking
Part 1
Interview with Claire Taylor
Networking
Part 2
Interview with Mary Stiasny
Networking
Networking
Interview with Andrew Harding
Networking and social media
Key Concept: An Understanding of your Personal Brand
Case Study: An Understanding of your Personal Brand
Interview with Claire Taylor
Personal Brand
Case Study: Interview with Valentina Lorenzon
Personal Brand
Summary of Week 4 and the Course
Networking Planning and Preparations
Networking Questions
CMI Checklist
Networking
3 Ways to Give More and Be More Proactive At A Networking Event
6 Ways to Convince Your Boss That Business Travel Is Important
Susan Cain
Networking for Introverts
Learn To Love Networking
Further Reading: Networking
How To Use Social Networking
Personal Learning Networks
It's Who You Know
Professional Skills for International Business at Coursera Admission Process
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