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Retail Support Program 

  • Offered byIGI

Retail Support Program
 at 
IGI 
Overview

Empower your sales team to handle queries and win trust more effectively

Mode of learning

Online

Schedule type

Self paced

Credential

Certificate

Details Icon

Retail Support Program
 at 
IGI 
Course details

What are the course deliverables?
  • Understanding generations
  • Consumer psychology
  • Effective persuasion
  • Body language
  • Sales techniques
More about this course
  • IGI's sales programs and seminars will advance staff's product knowledge, confidence and mastery of sales presentations
  • IGI's continuous support and synergy with professionals and consumers alike permits to design and implement programs to better connect the staff with the consumers in theirr stores

Retail Support Program
 at 
IGI 
Curriculum

Diamond grading based on uniform international standards

Comprehensive analysis: Carat weight, clarity, color and cut

Reading, understanding and explaining grading reports

Identification of gemstones and pearls

Types of jewelry mountings and settings

Metal alloys and textures

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Retail Support Program
 at 
IGI 

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