SAP Certified Associate - Utilities with SAP ERP 6.0 

Create billing rate categories and rate types, define billing rates, prices and discounts. Process an individual bill. Process an invoice

Create technical master data objects and business master data objects. Adapt and enhance data objects for complex requirements and create master data for deregulated markets

Log remarks about customer contacts and interaction records, process move-in and move-out requests, and create a service order

Create regional structures, set up scheduling, create agent determinations, set up batch scheduling, and set up standard reports for financial reporting

Display all devices for a customer and identify the device categories, and view the device connection data. Install, remove and replace a device, and determine device location

Display the dunning history of a contract account and create an installment plan. Display financial information about a customer account

Post receivable items, payments using a payment lot, and payments at cash desk. Post a return

Test integration with SAP General Ledger and integration with SAP CRM

View meter reading results and process scheduled and un-scheduled meter readings