University of Colorado Boulder - Teamwork Skills: Communicating Effectively in Groups
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Teamwork Skills: Communicating Effectively in Groups at Coursera Overview
Duration | 10 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Teamwork Skills: Communicating Effectively in Groups at Coursera Highlights
- Shareable Certificate
- Offered by Colorado Boulder
- Enroll for free
- Pay only for getting a verified certificate
Teamwork Skills: Communicating Effectively in Groups at Coursera Course details
- How to focus on group development
- How to manage conflict and appreciate difference and diversity
- What is the imporatnce of understanding technology for group communication
- Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
Teamwork Skills: Communicating Effectively in Groups at Coursera Curriculum
Module 1: Theories of Communication
Communication as Transmission
Communication as Social Construction
Context (Professional and Civic, Difference Between Groups and Teams)
Interaction Design
Systems and Institutions
Module 2 : Socialization, Norms, and Roles
Phase Models of Group Development
Multiple Sequence Model of Group Development
Hidden Traps in Decision Making
Practices for Making Better Decisions
Creativity and Innovation
Module 3 : How to have a Good Fight
Choosing the Right Words
Basics of Effective Negotiation
Diversity Matters
Understanding Identity
Communication and Gender
Module 4: Virtual Work
How Groups are Using Technology
Models - Media Richness and Dual Capacity
Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity
Conceptual-Social Presence, Tech Determinism, and Tech Optimism
Sociomateriality
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