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TELEPHONE ETIQUETTE 

  • Offered byTCS ion

TELEPHONE ETIQUETTE
 at 
TCS ion 
Overview

Duration

1 week

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

TELEPHONE ETIQUETTE
 at 
TCS ion 
Highlights

  • Earn a certificate of completion
Details Icon

TELEPHONE ETIQUETTE
 at 
TCS ion 
Course details

Who should do this course?
  • This course has been designed for students who are preparing to take up employment and also for working professionals who either have taken up employment or are looking for a change in employment
What are the course deliverables?
  • Guidelines to create a good first impression by observing
  • Professional telephonic etiquette
  • Appropriate phrases and expressions to use during a phone call
More about this course
  • In this course you will first learn the essential guidelines of telephone etiquette and points you will follow points when you either make or receive a call

TELEPHONE ETIQUETTE
 at 
TCS ion 
Curriculum

Objectives

First Impression

Guidelines for Telephone Etiquette

Do's and Don'ts of Telephone Etiquette

Phrases for Making and Receiving Phone Calls

Taking Messages

TELEPHONE ETIQUETTE
 at 
TCS ion 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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TELEPHONE ETIQUETTE
 at 
TCS ion 
Students Ratings & Reviews

5/5
Verified Icon3 Ratings
D
Dileep kumar jogi
TELEPHONE ETIQUETTE
Offered by TCS ion
5
Learning Experience: The content of the course is very useful and easily understandable, every student should complete the course to improve skills and become a professional.
Faculty: About the faculty, there is no live or any recorded sessions by the faculty, some of the material videos are provided to learn. The curriculum of the course was very well planed and it takes few minutes to complete, After that an assessment is given, to complete the course we need to complete the assessment.
Reviewed on 5 Feb 2023Read More
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N
Navya Yaratapalli
TELEPHONE ETIQUETTE
Offered by TCS ion
5
Learning Experience: Its absolutely free of cost and its very gud the way they guide us is amazing
Faculty: Very glad to be part in Way of explaining in figurative
Course Support: Yah i got my skill improvement
Reviewed on 26 Jun 2022Read More
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R
Revathi
TELEPHONE ETIQUETTE
Offered by TCS ion
5
Learning Experience: I have improved my skills in that particular topic
Faculty: I don't have any idea about their names Yes it was updated
Course Support: Just few days back I have completed the course, still trying
Reviewed on 1 Jun 2022Read More
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TELEPHONE ETIQUETTE
 at 
TCS ion 

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