UCI - The Art of Negotiation
- Offered byCoursera
The Art of Negotiation at Coursera Overview
Duration | 7 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
The Art of Negotiation at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Approx. 7 hours to complete
- English Subtitles: Arabic, French, Portuguese (European), Italian, Portuguese (Brazilian), Vietnamese, German, Russian, English, Spanish
The Art of Negotiation at Coursera Course details
- The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
- Upon completing this course, you will be able to:
- 1. Learn about the nature of negotiation and how it differs from selling
- 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation
- 3. Explain the role of authority and how to address it in negotiations
- 4. Explain the role of power in negotiations and how to address power inequities
- 5. Explain the positive and negative influences of empowerment
- 6. Learn the different ?stances? or negotiation styles negotiators might adopt
- 7. Demonstrate the factors that influence which negotiation style is implemented
- 8. Describe the personal and behavioral characteristics of an effective negotiator
- 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator
- 10. Assess your own values and personal style and how they affect the negotiation process
- 11. Learn about the critical importance of planning and preparation in the negotiation process
- This course is part of multiple programs
- This course can be applied to multiple Specializations or Professional Certificates programs. Completing this course will count towards your learning in any of the following programs:
- Career Success Specialization
- Project Management & Other Tools for Career Development Specialization
The Art of Negotiation at Coursera Curriculum
What is Negotiation?
1.1 Introduction to Negotiation
1.2 What is Negotiation?
About this Course
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Resources
Module 1 Lecture Slides
Review
Influencing Factors and Considerations
2.1 Factors That Influence How a Negotiation Proceeds
2.2 Negotiation Strategy
2.3 Value, Fairness, and Successful Outcomes
Module 2 Lecture Slides
Review
You and Your Counterparts as Negotiators
3.1 Traits of Negotiators
3.2 Behaviors that Make a Difference
3.3 Behavior Traits of Successful Negotiators
Module 3 Lecture Slides
Review
Preparation, Planning and Implementation
4.1 Making Offers
4.2 Framework Agreement
4.3 Best Alternative to a Negotiated Agreement
4.4 Developing Options for Negotiation
4.5 Best Practices of Negotiation
Guest Speaker: Best Practices in Negotiation in Business
Module 4 Lecture Slides
Course Wrap-Up
End of Course Survey
Review