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Travel Agent and Consultant Training 

  • Offered byAlison

Travel Agent and Consultant Training
 at 
Alison 
Overview

Study the responsibilities of travel agents and consultants within the tourism industry in this free online course

Duration

2 hours

Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

Travel Agent and Consultant Training
 at 
Alison 
Highlights

  • Earn a certificate of completion from Alison
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Travel Agent and Consultant Training
 at 
Alison 
Course details

What are the course deliverables?
  • Discuss travel and tourism
  • Identify the components of tourism products, services and goals
  • Describe travel agents and assess their significance in future travel retailing
  • Discuss the types and models of customer relationship management (CRM)
  • State the importance of human resource management (HRM) and strategies in tourism development
  • Explain the importance of crisis management, sustainable development and public awareness in tourism
More about this course
  • This free online course examines the roles and duties of a travel agent in the tourism industry
  • Explore the two main types of travel agencies and consider why travel consultants must adapt to and utilise new technologies to remain financially viable in the tourism industry
  • Learn the foremost principles and practical techniques for building a professional career in travel retailing, travel agency and travel consulting
  • In this course, we will reveal the two main types of travel agencies and the essential duties and tasks of the travel agents
  • Next, we will examine travel and tourism and demonstrate their different classifications
  • We will also discuss the primary responsibilities of a human resource manager, the methods for crisis management and how to effect sustainable tourism development
Read more

Travel Agent and Consultant Training
 at 
Alison 
Curriculum

Understanding Travel And Tourism Development

Understanding Travel And Tourism Development - Learning Outcomes

Travel And Tourism Basics

Customer Relations, Communications And Human Resource Management

Transport And Crisis Management

Sustainable Development And Public Awareness

Understanding Travel And Tourism Development - Lesson Summary

Course Assessment

Travel Agent And Consultant Training - Course Assessment

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Travel Agent and Consultant Training
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