Types of Conflict
- Offered byCoursera
Types of Conflict at Coursera Overview
Duration | 5 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Types of Conflict at Coursera Highlights
- 17% got a pay increase or promotion
- Offered by University of California, Irvine
- Enroll for free
- Pay only for getting a verified certificate
- 27% got a tangible career benefit from this course
Types of Conflict at Coursera Course details
- Identify the different types of conflict
- Illustrate the positive aspects of conflict
- Provide examples of positive ways to deal with conflict
- In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments.
Types of Conflict at Coursera Curriculum
Week 1: Getting Started
Welcome Video
WEEK 2: Different Types of Conflict
Different Types of Conflict Lesson
Different Types of Conflict Lesson
Case Study: Working Overtime
Case Study: Dominating Team Member
Case Study: Communicating with Coworker
Interview with Brent Rasmussen
Different Types of Conflict Lesson 1 Debrief
Different Types of Conflict Lesson 2 Debrief
Book Review: MGMT
Book Review: The Courageous Follower
Resource: Change Style Indicator
WEEK 3: Positive Aspects of Conflict
Positive Aspects of Conflict Lesson
Positive Aspects of Conflict Lesson
Case Study: Finders Keepers
Case Study: Professional Dress
Case Study: Benefits Issue
Interview with Joseph Chatelle
Interview with Chris O'Neal1
Positive Aspects of Conflict Lesson 1 Debrief
Positive Aspects of Conflict Lesson 2 Debrief
WEEK 4: Positive Ways of Dealing with Conflict
Positive Ways of Dealing with Conflict Lesson
Positive Ways of Dealing with Conflict Lesson
Case Study: Performance Evaluation
Case Study: Silence is Acceptance
Case Study: Dealing with Young Workers
Interview with Karen Kaye
Positive Ways of Dealing with Conflict Lesson 1 Debrief
Positive Ways of Dealing with Conflict Lesson 2 Debrief
Book Review: Crucial Confrontations
Book Review: Leadership, Theory, Skill Development
WEEK 5: Course Wrap-up
End of Course Video
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