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Work with Dynamics 365 Sales insights 

  • Offered byMicrosoft

Work with Dynamics 365 Sales insights
 at 
Microsoft 
Overview

Duration

5 hours

Start from

Start Now

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Work with Dynamics 365 Sales insights
 at 
Microsoft 
Course details

What are the course deliverables?
  • Configure Sales Insights
  • Working with Dynamics 365 Sales Insights
  • Assistant studio tutorials for Dynamics 365 Sales Insights
  • Create sales sequences with Sales Insights
More about this course
  • Configure and work with Dynamics 365 Sales Insights data to gain insights to your customers
  • This learning path covers configuration and working with Sales Insights
  • In this course, you will learn about configuring Sales Insights
  • This course focuses on Dynamics 365 Embedded Intelligence, which businesses can use to help build those customer relationships by using its features such as the relationship assistant, auto capture and email tracking, and sales insights
  • In this course, you will learn how to create and manage sequences for your organization

Work with Dynamics 365 Sales insights
 at 
Microsoft 
Curriculum

Configure Sales Insights

Sales Insights configuration overview

Create insight cards with Assistant studio

Work with Assistant studio

Configure productivity intelligence

Configure Connection insights

Configure predictive models

Check your knowledge

Summary

Working with Dynamics 365 Sales Insights

Introduction to Sales Insights

Assistant cards

Auto capture

Email engagement

Manage relationship health

Work with artificial intelligence features

Check your knowledge

Summary

Assistant studio tutorials for Dynamics 365 Sales Insights

Introduction to Sales Insights tutorials

Tutorial 1 Hello World - Building custom insights for Dynamics 365 Sales

Tutorial 2 - Sample insight for each user in the org

Tutorial 3 - Weekly insight on revenue target achieved

Tutorial 4 - Create a reminder for opportunities closing soon

Tutorial 5 - Add a custom action button to insight card to invoke REST

Tutorial 6 - Adding a custom action button to insight card to invoke custom action (CRM Process)

Tutorial 7 - Adding a custom action button to insight card to launch playbook

Tutorial 8 - Create an insight card with two actions/buttons

Tutorial 9 - Create an insight card with no action/button

Check your knowledge

Summary

Create sales sequences with Sales Insights

Introduction

Tutorial 1 - Build a sales sequence

Tutorial 2 - Connect sequence to a record

Tutorial 3 - Disconnect sequence from record

Tutorial 4 - Editing sales sequence

Tutorial 5 - Automatically connect sequence to records

Check your knowledge

Summary

Work with Dynamics 365 Sales insights
 at 
Microsoft 
Entry Requirements

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Conditional OfferUp Arrow Icon
  • Not mentioned

Work with Dynamics 365 Sales insights
 at 
Microsoft 
Admission Process

    Important Dates

    Nov 30, 2024
    Course Commencement Date

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    Work with Dynamics 365 Sales insights
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    Microsoft 

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