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Work with Dynamics 365 Sales Professional 

  • Offered byMicrosoft

Work with Dynamics 365 Sales Professional
 at 
Microsoft 
Overview

Duration

4 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Work with Dynamics 365 Sales Professional
 at 
Microsoft 
Course details

What are the course deliverables?
  • Overview of Dynamics 365 Sales Professional
  • Administer and configure Dynamics 365 Sales Professional
  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Process sales orders with Dynamics 365 Sales
More about this course
  • Generate leads, create opportunities, realize easy setup and integration, and streamline your sales processes with Microsoft Dynamics 365 Sales Professional
  • Connect with SharePoint, import data, manage users, and work with other activities in Dynamics 365 Sales Professional
  • Create and manage orders and support different sales processes such as creating and managing quotes, and working with orders, and invoices

Work with Dynamics 365 Sales Professional
 at 
Microsoft 
Curriculum

Overview of Dynamics 365 Sales Professional

Introduction

Learn the basics

Manage your customers

Develop sales from lead to cash

Manage tasks, appointments, email or phone calls

Check your knowledge

Summary

Administer and configure Dynamics 365 Sales Professional

Overview

Connect with SharePoint

Import data

Install sample data

Manage users

Setup emails

Setup branding and theming

Manage teams

Manage Excel templates

Manage Word templates

Automatic generation of quotes and invoices

Export data

Customize forms

Customize views

Customize business process flows

Check your knowledge

Summary

Manage leads with Dynamics 365 Sales

Dynamics 365 leads overview

Create Dynamics 365 leads

Lead management lifecycle

Lead qualification

Lab - Work with Dynamics 365 leads

Check your knowledge

Summary

Manage opportunities with Dynamics 365 Sales

Dynamics 365 opportunity overview

Create Dynamics 365 opportunities

Account and team selling

Opportunity management lifecycle

Lab - Manage opportunities in Dynamics 365

Check your knowledge

Summary

Process sales orders with Dynamics 365 Sales

Sales order processing overview

Quotes and quote management

Orders and invoices

Exercise - Sales order processing lifecycle

Check your knowledge

Summary

Work with Dynamics 365 Sales Professional
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Work with Dynamics 365 Sales Professional
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Microsoft 

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