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Writing Professional Email and Memos (Project-Centered Course) 

  • Offered byCoursera

Writing Professional Email and Memos (Project-Centered Course)
 at 
Coursera 
Overview

Duration

20 hours

Start from

Start Now

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Writing Professional Email and Memos (Project-Centered Course)
 at 
Coursera 
Highlights

  • 25%
    got a tangible career benefit from this course.
  • Earn a shareable certificate upon completion.
  • Flexible deadlines according to your schedule.
Details Icon

Writing Professional Email and Memos (Project-Centered Course)
 at 
Coursera 
Course details

More about this course
  • Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly.
  • This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials.
  • In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments.
  • This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day. Everyone will learn something from this experience. In fact, different levels of learners are encouraged in this course so that we can all learn from each other. There will be thousands of learners working side-by-side on their projects, and the environment will be social, supportive, and constructive.
  • By the end of this course, learners will be able to:
  • - write clear and concise emails/memos relative to their professional endeavors
  • - recognize five different types of emails/memos and their formats
  • - analyze email/memo context for audience and tone
  • - use basic grammar correctly in their email/memo writing
  • Materials required:
  • Learners in this course will need only a computer with strong enough Internet to play videos and hear sound. A word processing software is suggested, but not required.
  • Time required:
  • This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities.
  • The course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review.
Read more

Writing Professional Email and Memos (Project-Centered Course)
 at 
Coursera 
Curriculum

Introduction to Professional Memos and Emails

Welcome

Introduction to Emails and Memos

Course Introduction and Objectives

Workload

What's with the paid certificate advertisements?

The Final Project Already? Final Project Assignment Options

Grading Scheme

Netiquette and the Nature of this Course

Objectives and Checklist

Video Notes

Driving Question

Email Etiquette

Rubric for Emails/Memos

Project Milestone

Tell us what you think of the course!

Introduction to Emails/Memos

Five Types of Emails/Memos

Five Types of Memos

Progress Reports

Meeting Minutes

Incident Reports

Directives

Response to Inquiry

Evaluation Model

Objectives and Checklist

More on Meeting Minutes

More on Incident Reports

Police Constable/Police Dog Peach (Optional)

Video Notes

How to Write a Formal Email

How to Start an Email

Video Notes

Project Milestone

What Do You Already Know?

Five Types of Emails/Memos

Audience, Grammar, and Clarity, Oh My!

Grammar, Audience, Tone, and Formality

How to submit a memo/email for peer review

Directive Evaluation

Incident Report Evaluation

Progress Report Evaluation

Meeting Minutes Evaluation

Response to Inquiry Evaluation

A Good Directive

A Good Incident Report

Another Good Incident Report

Good Meeting Minutes

A Good Progress Report

A Good Response to Inquiry

Objectives and Checklist

Video Notes

Audience Analysis

Rules for Emailing from a Google Executive

Email Mistakes

How to Get Busy People to Read Your Emails

Purdue Online Writing Lab

Grammar Bytes

What Do You Already Know?

Considering Audience in Email or Memo Writing

Objectives and Checklist

Email/Memo Case Study Peer Review Assignment

Peer Review Rubric

Project Milestone

Turn in Your Final Memo

Congratulations, You Did It! Closing Remarks

Objectives and Checklist

Writing Professional Email and Memos (Project-Centered Course)
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Writing Professional Email and Memos (Project-Centered Course)
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    Coursera 
    Students Ratings & Reviews

    4/5
    Verified Icon2 Ratings
    N
    Nilima Pandey
    Writing Professional Email and Memos (Project-Centered Course)
    Offered by Coursera
    4
    Learning Experience: The experience was awesome as we got first-hand experience of how to write an effective email in English. We were first taught each section of mail then made to write emails on different topics also reviewed the emails of our peers
    Faculty: The faculty was approachable, one can write emails in case of any doubt. Peers were encouraging. The course curriculum was simple and effective. First basics of email were taught, the mode was online, and there were assignments based on how to write short subject lines, how to address the recipients, etc.
    Course Support: The course made me effective at writing emails in English as we all know Professional mails create an impact on our personality on the reader.
    Reviewed on 7 Jun 2023Read More
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    P
    Pooja Deshmukh
    Writing Professional Email and Memos (Project-Centered Course)
    Offered by Coursera
    4
    Other: The course is very helpful for me and everyone because it's very important to improve our Email writing skills and this course is very useful to upgrade our skill.
    Reviewed on 15 Mar 2021Read More
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    Writing Professional Email and Memos (Project-Centered Course)
     at 
    Coursera 

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