A Design Thinking Approach to Putting the Customer First
4.0 /5- Offered byLinkedin Learning
A Design Thinking Approach to Putting the Customer First at Linkedin Learning Overview
A Design Thinking Approach to Putting the Customer First
at Linkedin Learning
The success of a product or service goes beyond the bottom line
Duration | 1 hour |
Mode of learning | Online |
Credential | Certificate |
A Design Thinking Approach to Putting the Customer First at Linkedin Learning Highlights
A Design Thinking Approach to Putting the Customer First
at Linkedin Learning
- Earn a certificate of completion
A Design Thinking Approach to Putting the Customer First at Linkedin Learning Course details
A Design Thinking Approach to Putting the Customer First
at Linkedin Learning
Skills you will learn
More about this course
- In this course, leaders from companies like Procter Gamble, Spanx, and Netflix explain how to apply a design thinker?s methods to customer experience and product development
- Learn how to embrace empathy, prototype early and often, differentiate your product, and appreciate failure
- This course includes videos from: A.G. Lafley, president and CEO of Procter Gamble Tim Brown, CEO of IDEO.org and a leading voice on the value of design thinking Sara Blakely, founder and owner of Spanx Todd Yellin, vice president of product innovation at Netflix Matt Dixon, global head of salesforce effectiveness at Korn/Ferry International
A Design Thinking Approach to Putting the Customer First at Linkedin Learning Curriculum
A Design Thinking Approach to Putting the Customer First
at Linkedin Learning
1. A Design Thinking Approach to Putting the Customer First
A.G. Lafley on embracing customer empathy
Tim Brown: Use design thinking everywhere
Sara Blakely: Develop a prototype for your unique solution
Todd Yellin on a case study in successful failure
Matt Dixon: Create a need that your client has overlooked
Other courses offered by Linkedin Learning
₹899
1 hours
Intermediate
– / –
1 hours
Advanced
View Other 504 Courses
A Design Thinking Approach to Putting the Customer First
at Linkedin Learning
Student Forum
Anything you would want to ask experts?
ManagementSalesSales and Business DevelopmentA Design Thinking Approach to Putting the Customer First