Axis Bank - Virtual Sales and Relationship Management Program offered by NIIT
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Overview
Duration | 4 months |
Total fee | ₹85,000 |
Mode of learning | Online |
Credential | Certificate |
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Highlights
- Earn a certificate of completion from NIIT
- 3 months of Virtual Training
- Get 1 month Internship
- Learn through hands-on practice, case studies, assignments, and real-life scenario-based discussion
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Course details
- For Graduates from any stream
- Retail banking products and processes
- Effective customer conversations
- Managing customer relationships
- Sales Process
- Cross selling
- This program, co-designed by Axis Bank and NIIT IFBI, is immersive and provides you with realistic experience of working with customers, as a Virtual Relationship Manager or Virtual Acquisition Manager
- The program will extensively engage you in role plays, case studies, personas-based problem solving and assignments to get you ready for the job role. Expert faculty act as mentors throughout the learning journey
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Curriculum
Introduction to BFSI and Retail Banking
Overview of banking, financial service and insurance industry
Retail banking products and processes
Customer Relationship Management
Service quality
Effective customer conversations
Managing customer relationships
HNI customers
Selling Skills
Sales Process
Preparing
Call Opening
Making a pitch
Cross selling
Virtual Selling Skills
Axis Bank Products & Processes
AXIS Bank products and processes
Types of customers
Digital banking
Premier banking
Grooming & Communication
Listening skills
Transitions and Paraphrasing
Logical Reasoning
Grammar
Tone and Intonation
Vocabulary
Professional Skills
Business Etiquette
Positive Attitude
Taking Ownership and initiative
Managing emotions using Emotional Intelligence techniques
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Faculty details
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Entry Requirements
Other courses offered by NIIT
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Students Ratings & Reviews
- 4-51
Student Forum
Axis Bank - Virtual Sales and Relationship Management Program at NIIT Contact Information
Plot No.85, Sector 32, Institutional Area
Gurgaon ( Haryana)