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Axis Bank - Virtual Sales and Relationship Management Program 
offered by NIIT

Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Overview

Program that gives any graduate a great start to their career as an Assistant Manager in a Virtual Relationship Management & Virtual Acquisition Management role at Axis Bank

Duration

4 months

Total fee

85,000

Mode of learning

Online

Credential

Certificate

Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Highlights

  • Earn a certificate of completion from NIIT
  • 3 months of Virtual Training
  • Get 1 month Internship
  • Learn through hands-on practice, case studies, assignments, and real-life scenario-based discussion
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Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Course details

Who should do this course?
  • For Graduates from any stream
What are the course deliverables?
  • Retail banking products and processes
  • Effective customer conversations
  • Managing customer relationships
  • Sales Process
  • Cross selling
More about this course
  • This program, co-designed by Axis Bank and NIIT IFBI, is immersive and provides you with realistic experience of working with customers, as a Virtual Relationship Manager or Virtual Acquisition Manager
  • The program will extensively engage you in role plays, case studies, personas-based problem solving and assignments to get you ready for the job role. Expert faculty act as mentors throughout the learning journey

Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Curriculum

Introduction to BFSI and Retail Banking

Overview of banking, financial service and insurance industry

Retail banking products and processes

Customer Relationship Management

Service quality

Effective customer conversations

Managing customer relationships

HNI customers

Selling Skills

Sales Process

Preparing

Call Opening

Making a pitch

Cross selling

Virtual Selling Skills

Axis Bank Products & Processes

AXIS Bank products and processes

Types of customers

Digital banking

Premier banking

Grooming & Communication

Listening skills

Transitions and Paraphrasing

Logical Reasoning

Grammar

Tone and Intonation

Vocabulary

Professional Skills

Business Etiquette

Positive Attitude

Taking Ownership and initiative

Managing emotions using Emotional Intelligence techniques

Faculty Icon

Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Faculty details

Dr. Sushil Kalyani
Dr. Sushil has earned his PhD in Accounting & Finance from the Department of Accounting and Business Statistics, University of Rajasthan. He has done his PGCPF from IIM Indore and has done MBA in Finance, MA in Business Economics, PG Diploma in Foreign Trade, PG Diploma in Financial Management, CA (Inter), ICAI’s Accounting Technician Certificate Program and has qualified UGC NET (Management).
Prof. Arun Kumar
Professor Kumar, an IIM Indore alumnus, is presently working as an Associate Professor at NIIT University, teaching various course related to Banking & Finance to MBA & PGDBM students. His research interest lies in the field of e-Financial Inclusion & Banking Risk Management.
Dr. Alok Malhotra
Dr. Alok Malhotra is a senior trainer and academic consultant with NIIT IFBI. Alok has over 30 years of work experience, including 15 years of banking, 6 years of entrepreneurship and 10 years of training experience.

Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

Other courses offered by NIIT

200
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5 LPA
2.25 L
12 months
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41 K
3 weeks
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Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Students Ratings & Reviews

5/5
Verified Icon1 Rating
M
Manoj Kumar Singh
Axis Bank - Virtual Sales and Relationship Management Program
Offered by NIIT
5
Learning Experience: Look like awasome
Faculty: Sir is very good Nice job
Reviewed on 1 May 2023Read More
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Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 

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Axis Bank - Virtual Sales and Relationship Management Program
 at 
NIIT 
Contact Information

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Gurgaon ( Haryana)

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