Becoming Part of the Globalised Workplace
- Offered byCoursera
Becoming Part of the Globalised Workplace at Coursera Overview
Duration | 11 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
Becoming Part of the Globalised Workplace at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 4 of 5 in the Effective Communication in the Globalised Workplace Specialization
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Approx. 11 hours to complete
- English Subtitles: French, Portuguese (European), Russian, English, Spanish
Becoming Part of the Globalised Workplace at Coursera Course details
- The final course aims to build learners' confidence and adaptability when communicating in cross-cultural environments as they assume leadership responsibility to communicate influence in persuasive workplace contexts. The course focuses on enhancing learners' professional persona for skillful engagement and intercultural communication with stakeholders within and beyond the organization, including cross-departmental work teams, clients and external partners.
- Learners will also discover and apply good practices in organising information, using visual aids and body language for presentations while demonstrating a heightened sense of cultural sensitivity in a given context. In all, learners will acquire skills to demonstrate persuasive verbal and intercultural communication in workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members.
- At the end of this course, learners will be able to:
- - Analyse factors of motivation among workplace counterparts.
- - Recognise the impact of culture on factors of motivation.
- - Critique and craft persuasive verbal communication products (i.e. script of dialogue) for exchanges with work teams and critical stakeholders.
- - Apply principles of effective PowerPoint slide design with consideration for cultural sensitivity.
- - Identify and adopt strategies on the use of voice and body language for engaging presentations.
Becoming Part of the Globalised Workplace at Coursera Curriculum
Module 1: Communicating Influence in the Workplace
Specialisation Introduction Video
Course Introduction
Video 1: Motivation
Communicate to Motivate
Using Nonverbal Cues
Persuasive Communications
Developing Persuasive Conversation
Readings
References and Readings
Persuasive Conversation
Quiz for Communicating for Understanding
Persuasive use of language
Make Effective Presentations
Make Effective Presentations
The Storyboard I
The Storyboard II
Strategies to Engage Attention
The Impactful Presenter
Manage the Q&A Session
Presentation with Visual Impact
Quiz on Effective Presentations
Quiz on Presentation slides and Managing Q & A Sessions
Engaging External Stakeholders and Counterparts
Engaging Stakeholders and Counterparts
Negotiation
The Negotiators Toolkit
The Language of Negotiation I
The Language of Negotiation II
Readings
Engaging with Small Talks and Goodwill
Understanding Negotiation I
Understanding Negotiation II
Understanding the Language of Negotiation