Building Trust: Ethics for AI-powered Chatbots
- Offered byCoursera
Building Trust: Ethics for AI-powered Chatbots at Coursera Overview
Duration | 2 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Building Trust: Ethics for AI-powered Chatbots at Coursera Highlights
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Building Trust: Ethics for AI-powered Chatbots at Coursera Course details
- What you'll learn
- Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.
- Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.
- Assess the current state of data privacy, consent, and transparency in modern business AI implementations.
- Illustrate the significance of bias and fairness in AI-powered chatbots.
- Many organizations with websites are using chatbots to engage with customers. While this strategy has proved profitable and efficient, there are ethical issues that can arise if users are unaware that their interaction is with an AI bot and not a human.
- This course will take the learner through the evolution of chatbots, so they are equipped with an appropriate sense of incremental improvements. Next, the course will guide the learners to recognize the ethical implications of chatbot usage from the perspectives of bias, fairness, data privacy, and consent. Through a blend of theory, real-world examples, and opportunities for thought and reflection, learners will examine the AI-powered world in which we live and prepare for the current and future ethical challenges they present. Upon completing this course, learners will confidently navigate complex ethical issues surrounding AI-powered chatbots; learners will be able to make meaningful choices in both their personal and professional lives when interacting with AI or choosing AI-powered business solutions.
- This program is designed for anyone interested in AI-powered chatbots and their ability to appraise their interactions with this technology.
- Learners should ideally possess the following prerequisite skills: basic technological proficiency; critical thinking; open-mindedness; and an active learning mindset.
Building Trust: Ethics for AI-powered Chatbots at Coursera Curriculum
Building Trust: Ethical Considerations for AI Chatbots
Welcome to the Course!
Evolution of AI Chatbots
Current Applications and Use Cases
Defining Technical Ethics
Why AI Ethics Matter: The Broader Implications
Continuous Monitoring
Data Collection
Ensuring User Consent
Anonymization and Data Protection
Origins of Bias in AI Models
Consequences of Biased Chatbots
Strategies for Reducing Bias in Chatbots
The Black-Box Problem: How Chatbots Make Decisions
Establishing Trust and Accountability in AI Systems
Guidelines and Standards
Welcome to Course: Course Overview
Additional Resources
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Final Assessment
Building Trust: Ethics for AI-powered Chatbots at Coursera Admission Process
Important Dates
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