Business Development & Key Account Management
- Offered byBigrock People Performance Solutions
Business Development & Key Account Management at Bigrock People Performance Solutions Overview
Duration | 2 days |
Mode of learning | Online |
Schedule type | Self paced |
Credential | Certificate |
Business Development & Key Account Management at Bigrock People Performance Solutions Course details
- For Business Development Managers
- For Sales Directors
- For Key Account Managers
- For Strategic Account Managers
- For Global Account Directors
- For Client Care Professionals
- For Relationship Managers
- Bigrock Business Development and Key Account Management programmes are aimed at experienced professionals looking to move beyond the transactional sale and, via a consultative sales process, build collaborative client relationships
- Business Development courses focus on the skills needed to identify, engage and build relationships with new clients
- Key Account Management courses explore how to develop deeper, broader and smarter relationships with existing clients
Business Development & Key Account Management at Bigrock People Performance Solutions Curriculum
Business Development
Identify potential leads
Networking & First Approach
Present your Value Proposition
Engage & build rapport
Elicit an understanding of the client’s needs
Pitch your solution
Progress the sale
Negotiate, influence & communicate
Ensure client delight
Build a collaborative relationship
Conduct reviews, gain referrals and re-engage
Key Account Management
Engage with key stakeholders
Present your Value Proposition
Elicit an understanding of the client’s needs
Present your solution
Contract & agree
Manage key stakeholders
Orchestrate both internal and external resources
Negotiate, influence & communicate
Ensure client delight
Nurture a collaborative relationship
Retain the account & secure further business