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Business Development & Key Account Management 

  • Offered byBigrock People Performance Solutions

Business Development & Key Account Management
 at 
Bigrock People Performance Solutions 
Overview

Develop and nurture strong, mutually profitable relationships with potentially key clients

Duration

2 days

Mode of learning

Online

Schedule type

Self paced

Credential

Certificate

Details Icon

Business Development & Key Account Management
 at 
Bigrock People Performance Solutions 
Course details

Who should do this course?
  • For Business Development Managers
  • For Sales Directors
  • For Key Account Managers
  • For Strategic Account Managers
  • For Global Account Directors
  • For Client Care Professionals
  • For Relationship Managers
More about this course
  • Bigrock Business Development and Key Account Management programmes are aimed at experienced professionals looking to move beyond the transactional sale and, via a consultative sales process, build collaborative client relationships
  • Business Development courses focus on the skills needed to identify, engage and build relationships with new clients
  • Key Account Management courses explore how to develop deeper, broader and smarter relationships with existing clients

Business Development & Key Account Management
 at 
Bigrock People Performance Solutions 
Curriculum

Business Development

Identify potential leads

Networking & First Approach

Present your Value Proposition

Engage & build rapport

Elicit an understanding of the client’s needs

Pitch your solution

Progress the sale

Negotiate, influence & communicate

Ensure client delight

Build a collaborative relationship

Conduct reviews, gain referrals and re-engage

Key Account Management

Engage with key stakeholders

Present your Value Proposition

Elicit an understanding of the client’s needs

Present your solution

Contract & agree

Manage key stakeholders

Orchestrate both internal and external resources

Negotiate, influence & communicate

Ensure client delight

Nurture a collaborative relationship

Retain the account & secure further business

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Business Development & Key Account Management
 at 
Bigrock People Performance Solutions 

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