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Certified Administrative Support Professional 

  • Offered byVSkills

Certified Administrative Support Professional
 at 
VSkills 
Overview

Learn everything you need to know about business office communications and mailing and give a boost to your professional career

Duration

20 hours

Total fee

3,499

Mode of learning

Online

Official Website

Go to Website External Link Icon

Credential

Certificate

Certified Administrative Support Professional
 at 
VSkills 
Highlights

  • Earn a certificate of completion from Vskills
  • Get lifelong e-learning access
  • Life time job support
Details Icon

Certified Administrative Support Professional
 at 
VSkills 
Course details

Who should do this course?

For those who are looking to build a strong career in Administration

More about this course

An Administrative Support professional or Administrative Assistant provides various kinds of administrative support to various partners organizations and to individuals

An administrative support professional performs various duties like Planning and Scheduling, Documentation, Interacting with companies, Building and Maintaining the relationships etc

Vskills Certification in Administration Support helps you to build good command over these concepts and prepares you for a bright future in administration

The Administrative support certification course will make your skills strong in different areas of Administration like Providing customer service, Scheduling and coordinating meetings, Managing documents and files, Operating a range of office machines etc

Certified Administrative Support Professional
 at 
VSkills 
Curriculum

Office Administration Basics

What is Office Administration

Why Office Administration

Who is Office Administrator

Skill Set for Office Administration

Office Administration Roles

Office Administrator Evolution

Telephone Usage

Telephone Manners

Telephone Etiquettes

Voice Mail Etiquettes

Office Communications and Mailing

Mailing Services

Addressing Envelopes

Effective Office Meetings

Office memos

Incoming Mail

Outgoing Mail

Fundamentals activities of mail handling department

Mail Automation

Visitor Management

Managing Office Visitors

Appointments System

Travel arrangement and Hotel Reservation

Hotel Reservations

Hotel Accommodation

Meetings

Types of Meetings

Type of Committees

Meeting Arrangement

Meeting Terminologies Glossary

Meeting Management

Meeting Room Arrangements

Planning and Scheduling Meeting

Meeting Minutes

Records Management

Filing and Record Keeping

Purpose of Record Management

Features of Effective Record Management

Information Types

Information Access

Type of Files

Procedure of Classification

Methods of Filing

Systems of Filing

Administrative Audit

Office Automation

Benefits of Office Automation

Limitations of Office Automation

Duplicating Machine

Photocopying Machine

FAX (Facsimile)

Dictaphone

Desktop Publishing (DTP)

Time recording machine

Document Shredder

Telecom Equipments

Keyboard Skills

Key Layout

Finger Mapping

Paragraphing

Syllabification of Words

Punctuation Rules

Word Processing - MS-Word

MS-Word Basics

Working With Documents

Customize the Word Environment

Editing a Document

Formatting Text

Formatting Paragraphs

Styles

Graphics

Proofing a Document

Page Formatting

Macros

Lists

References and Citations

Track Changes

Spreadsheet - MS-Excel

Excel Basics

Workbook and Worksheet

Manipulating Data

Worksheet Formatting

Page Properties and Printing

Excel Formulas

Sort and Filter

Charts

Macros

Presentation Software - MS-PowerPoint

MS-PowerPoint Basics

PowerPoint Presentation

Slide Formatting

Slide Effects and Slide Show

Printing and Publishing

Database

Basics (Database, Record, Primary Key, Field, data types) and MS Access Interface

Networking and Internet

Networking Concepts

Network types

Internet

Web Browser

Uploading and download files

E-mail

E-mail components (address, signature, attachments)

Managing e-mail account

Web based e-mail

Digital signature

Hardware Troubleshooting

Hardware Components

Ports

Storage device Troubleshooting

Keyboard Troubleshooting

Keyboard Maintenance

Mouse Troubleshooting

Mouse Maintenance

Monitor Troubleshooting

Troubleshoot Monitor

Printer Troubleshooting

Printer Maintenance

Stress Management

Consequences of Stress

Reason/Causes of Stress

Signs of stress

Techniques of Stress Management

Time Management

Time Management Techniques

Effective Working Relationships

What is a good working relationship?

Building Good Work Relationships

Working Relationships Types

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Certified Administrative Support Professional
 at 
VSkills 

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