Certified Telecom Management Professional
4.0 /5- Offered byVSkills
Certified Telecom Management Professional at VSkills Overview
Duration | 14 hours |
Total fee | ₹3,499 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Certified Telecom Management Professional at VSkills Highlights
- Earn a certificate of completion from Vskills
- Get lifelong e-learning access
- Life time job support
Certified Telecom Management Professional at VSkills Course details
Telecom Industry Overview
Telecom Fundamentals
Telecom Consumer Products
Basics of Telecom Marketing
Telecom Retail Marketing Vs Other functions
Account Manager
Marcom in Telecom
Operations V/S Other Functions
Contact Centre Operations
Training & Audit
Billing, Collection & Retention
Technical Team
Network Team
OSS and BSS Team
VAS Team
R & D Team
The Online Course in Telecom Management course gives practical exposure to the complex world of telecom management
The course covers the different aspects of Telecom management that includes marketing communications, technical knowledge and finance side of telecom industry
The successful participants are ready to be employed as VAS Manager, Product Manager, Project Manager, Business Analyst, Business Operations, Sales Executive, Marketing Manager in telecom companies, tower companies, service providers, consulting companies etc
Certified Telecom Management Professional at VSkills Curriculum
Basics of Telecom
Telecom Industry Overview
Telecom Industry Evolution
Industry Composition/Overview
Indian Mobile SWOT
Mobile Operators in India
Mobile Operators in India
Mobile Operators: Sharing Mobile Network Infrastructure in India
Managed Service Providers
Shifting Balance Towards Managed Services
Managed Service Deals
Handset Vendors
Handset Companies of India
Handset Maker Companies of India
Value Added Service Providers
Economic Benefits of Telecom Industry
Factors Facilitating Growth of Telecom Sector
GSM & CDMA Technologies & Markets
CDMA vs. GSM
Licensing & Regulatory Terms
Status of Telecom Sector
Synopsis- Unified Access Services Policy 2005
Synopsis- Unified Access Services Policy 2012
Other Modern Initiatives
Summary
Telecom Fundamentals
Introduction
Common Telecom Terminology
Generations of Cellular Networks
Classification of Existing Systems
General Network Components
GSM Network Architecture
GSM: Advantages & disadvantages
CDMA Network Architecture
CDMA Advantages & Disadvantages
CDMA
CDMA Network Structure
CDMA Network Architecture
Summary
Telecom Consumer Products
Introduction
Telecom Pricing
Cost-based Pricing
Demand-based Pricing
Billing Methods
Telecom Consumer Products
mCommerce
Handsets
Summary
Basics of Telecom Marketing
Introduction
Telecom Value Chain
Customer Lifecycle & Value Chain
Customer, Consumer and Influencer
Small Wallet Customers
Differentiators
Customer Promotion
Customer Retention
Retailer Promotion- Push from the Operator
Retailer Promotion
Revenue Measurement in Telecom
Summary
Telecom Retail
Introduction
Telecom Retail
Telecom Direct Distribution Channels
Telecom Indirect Distribution Channels
Prepaid Connections
Postpaid Connections
Telecom Brands
Direct Communication
Indirect Communication
Summary
Marketing Vs Other functions
Introduction
Marketing Vs Sales
Marketing and Sales Teams
Telecom Organisational Structure
Interdependence between Sales and Marketing
Variations in Sales and Marketing Functions
Cost and Revenue Centres
Summary
Account Manager
Introduction
B2B Account Management
Customer Profiling
Sales Targets
Account Manager Skills
Activities of Account Manager
Channel Management
Sales Manager Skills
Activities of Sales Manager
Competitive Intelligence
Summary
Marcom in Telecom
Introduction
Product Management
Telecom Products
Product Lifecycle
Go-To-Market Strategy
Telecom Stakeholders
External Environment
Internal Environment
Product Manager and Channel Partners
Qualities of Good Product Manager
Competitive Tracking
Market Communications
Effective Marcom Strategy
Integrated Marketing Communications
Newer Forms of Communications
Implementation of Communication
Skills of Marcom Manager
Summary
Operations Vs.Other Functions
Introduction
Operations in Telecom
Operations Vs Other Functions
Representative Structure of Operations and Service Function
Qualities of Operations Team
Operations Function in Other Organizations
Summary
R&D Team
Introduction
Role of R&D Team in Telecom
Challenges facing R&D
R&D and Vendor Management
IT Support Team
IT Support
Summary
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