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Certified Telesales Executive 

  • Offered byVSkills

Certified Telesales Executive
 at 
VSkills 
Overview

Duration

12 hours

Total fee

1,499

Mode of learning

Online

Official Website

Go to Website External Link Icon

Credential

Certificate

Certified Telesales Executive
 at 
VSkills 
Highlights

  • Earn a certificate of completion from Vskills
  • Get lifelong e-learning access
  • Life Time job support
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Certified Telesales Executive
 at 
VSkills 
Course details

Who should do this course?

For those candidates who wish to find employment in areas such as Telemarketing, Customer Services, Inbound Calls, Outbound Sales, Business Development

More about this course

Vskills Certification in Data Entry assesses the candidate as per the needs of organization of data entry operators, which is to enter data into a computer and operate a variety of general office use software for the purpose

The certification tests the candidates on various areas which include methods to ensure correct and fast data entry and usage of MS-Office software

Certified Telesales Executive
 at 
VSkills 
Curriculum

Computer Appreciation

Introduction - What is Computer?

Commonly Used Computer Terms

Basic Operations of a Computer – Input, Process and Output

Representation of information

Input, Output and Storage Devices

Software

Operating System

 

Windows Command Line

What is Command Line?

Windows File Naming Rules

Common Commands

Using COPYCON

Automation by batch files

 

MS-Windows

Windows Basics

The User Interface

Windows Accessories

Windows 7

Windows 10

 

Word Processing - MS-Word 2013

MS-Word Basics

Working With Documents

Customize the Word Environment

Editing a Document

Formatting Text

Formatting Paragraphs

Styles

Graphics

Proofing a Document

Page Formatting

Macros

Lists

References and Citations

Track Changes

 

Spreadsheet - MS-Excel 2013

Excel 2013 Basics

Workbook and Worksheet

Manipulating Data

Worksheet Formatting

Page Properties and Printing

Excel Formulas

Sort and Filter

Charts

Macros

 

MISCELLANEOUS

Virus

Data Processing Concepts

Networking Concepts

Maintenance and Troubleshooting

 

ENGLISH KEYBOARD

Key Layout

Finger Mapping

Paragraphing

Syllabification of Words

Punctuation Rules

 

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Certified Telesales Executive
 at 
VSkills 

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