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University of California, Davis - Coaching Practices 

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Coaching Practices
 at 
Coursera 
Overview

Duration

19 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Coaching Practices
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Approx. 19 hours to complete
  • English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
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Details Icon

Coaching Practices
 at 
Coursera 
Course details

More about this course
  • In order for coaching to be most effective, it?s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
  • We?ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
  • We?ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you?ll walk away from this course with some concrete strategies on how to coach other coach-managers.
  • If you are ready to begin creating a coaching practice within your own organization, please join us in this course!
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Coaching Practices
 at 
Coursera 
Curriculum

Course Overview & How to Create a Culture of Coaching and Accountability

Course Overview

Module 1 Overview

Employee Performance Continuum

Coaching Ascending Employees

Coaching Consistent Performers

Coaching Poor Performers

Establishing a Coaching Culture

A Note from UC Davis

Reading: Know When to Manage and When to Coach

Reading: How to Help an Underperformer

Module 1 Quiz

Designing a 1:1 Coaching Practice for Those You Lead

Module 2 Overview

Using KPIs to Diagnose Performance

Goals and Performance

Ensuring Consistency in Coaching Practice

Key Elements of a Coaching Agenda

Owning the Coaching Process

Coaching Tools

Leadership Boundaries

Audio Podcast: Why One-On-Ones with Employees Are a Manager Must

Handout: One-on-One Worksheet

How to Make Your One-on-Ones with Employees More Productive

Module 2 Quiz

Applying Coaching Algebra to Typical Performance Scenarios

Module 3 Overview

Coaching Someone Who is Consistently Late

Coaching Someone Who is Easily Distracted

Coaching Someone Who Misses Deadlines

Coaching Someone Who is No Longer Successful

Coaching Someone Who is Frustrated with a Co-Worker

Coaching Difficult Employees

These 4 Questions Will Drastically Improve the Way You Lead

Lesson 3 Quiz

Module 4 Overview

Coaching Strategies for Managers

Improving Manager Coaching Performance

Common Issues when Coaching Managers

Tips for How to Coach Managers

Module 4 Quiz

Specialization Milestone 2: Your Coaching Practice and Agenda

Milestone 2 Overview

Coaching Through Organizational Change

Tips for Giving Feedback

Course Summary

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Coaching Practices
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