Conflict Resolution in the Workplace
- Offered byAlison
Conflict Resolution in the Workplace at Alison Overview
Conflict Resolution in the Workplace
at Alison
Learn Conflict Resolution in the Workplace with this online course
Duration | 4 hours |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Conflict Resolution in the Workplace at Alison Highlights
Conflict Resolution in the Workplace
at Alison
- Earn a certificate after completion of course
Conflict Resolution in the Workplace at Alison Course details
Conflict Resolution in the Workplace
at Alison
Skills you will learn
What are the course deliverables?
Identify the root cause of a conflict
Outline and implemented policies in the workplace
Explain mediation and conflict resolution
Describe workplace etiquette
Discuss the conflict and negotiate the solution
More about this course
This online course Conflict Resolution in the workplace teaches students about setting workplace policies for conflict resolution and workplace civility
Students will learn about workplace harassment
They will then learn about conflict resolution
You will learn about developing an anti-harassment policy for the workplace
You will be able to explain polices in the workplace and proper procedure in the workplace
You will also learn about sexual harassment and false allegations
Conflict Resolution in the Workplace at Alison Curriculum
Conflict Resolution in the Workplace
at Alison
Module 1
Workplace Harassment
In this module, Workplace Harassment, students will learn about harassing behaviors and how to manage them in the workplace
Students will learn about developing an anti-harassment policy and proper procedures in the workplace
The module will then cover fake allegations
Students will learn about sexual harassment
Module 2
Conflict Resolution
In this module, Conflict Resolution, students will learn about resolving workplace disputes
Students will learn about styles with TKI
The module explains how to create an effective atmosphere and a mutual understanding
Students will learn about getting to the root cause and generating options and building solutions
Module 3
Civility In The Workplace
In this module, Civility in the Workplace, students will learn about work etiquette
Students will also learn about cost and rewards and conflict resolution
The module will go into getting to the cause
Students will then learn about communication and negotiation
You will learn to identify the need
Module 4
Course assessment
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