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University of Southampton - Contract Management: Building Relationships in Business 

  • Offered byFutureLearn

Contract Management: Building Relationships in Business
 at 
FutureLearn 
Overview

Learn about contract management and business relationships in a course backed by UK government & World Commerce & Contracting

Duration

3 weeks

Total fee

4,450

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Contract Management: Building Relationships in Business
 at 
FutureLearn 
Highlights

  • Earn a certificate from University of Southampton
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Contract Management: Building Relationships in Business
 at 
FutureLearn 
Course details

Who should do this course?

This free online course is designed for anyone who wants to better understand what is involved in commercial business relationships, and the process of managing contractual agreements.

What are the course deliverables?
Explore what can go right or wrong in relationships
 
Debate how the rules and regulations that govern public and private sector procurement can affect behaviour
 
Identify ways you can ensure that what you buy (or sell) is what you and your customer / client really needs
 
Engage in a stakeholder analysis activity by sharing your own ideas and providing feedback on others
 
Explore your supplier relationships and compare what your fellow learners are doing more or less of than in your own organisation
 
Reflect on what actions you will now take to learn more about the course topics and take the lessons forward into your workplace
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More about this course
  • In this course, we'll explore relationship fundamentals and complexities that relate to business contracts.
  • This will involve asking what can go right or wrong in relationships; examining the rules that govern public and private sector procurement, and asking how you can make the right decisions for your customers and clients.
  • We will look at the complex supply chains and networks that are a feature of many contracts, learning how to manage interdependencies and the needs of multiple stakeholders.
  • The final part of the course will bring the above ideas together, using an example scenario (the challenge of building your own house) to put theory into practice
  • Paid certification course

Contract Management: Building Relationships in Business
 at 
FutureLearn 
Curriculum

Commercial relationships and the pitfalls to avoid in contracting

 

The rules and regulations that govern business, trade and public procurement and how this can affect behaviour

 

Understanding customers and designing a business case and subsequent delivery and support system around their needs

 

Contracts exist in chains and networks. Managing interdependency and business relationships

 

Ensuring that stakeholders are engaged

 

The role of negotiation and how to be in the best position to make Win-Win negotiations a reality

 

Managing risk and identifying ‘unknown unknowns’

 

Examining what innovation is and how it can be fostered

 

Introducing the top attributes of successful contracts and the new skill sets that will be required in the future

 

Understand the benefits contract simplification and visualization can bring to your contracting relationships

 

Understand why there is a growing use of performance and outcome-based contracting models

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Contract Management: Building Relationships in Business
 at 
FutureLearn 
Faculty details

Douglas Macbeth
Lead Educator Professor of Purchasing and Supply Management. Using theory and practice to make business better is what excites me.

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Contract Management: Building Relationships in Business
 at 
FutureLearn 

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