University of California, Davis - Cross-Cultural Communication and Management
- Offered byCoursera
Cross-Cultural Communication and Management at Coursera Overview
Duration | 13 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Cross-Cultural Communication and Management at Coursera Highlights
- Earn a Certificate upon completion from University of California, Davis
Cross-Cultural Communication and Management at Coursera Course details
- Communication is much more than the words you say. And cultural communication is much more than just the language you speak
- You will learn how to recognize your own communication style and how it is being perceived in ways you never intended. From there, we will explore how to successfully integrate multiple cultural norms into your communications and to create a brand new language unique to your team
Cross-Cultural Communication and Management at Coursera Curriculum
Getting Started and How Human Beings Communicate
Course Introduction
Module Introduction
Non-Verbal Communication
Listening As a Skill
Active Listening
A Framework: Interpersonal Gap
Module Summary
A Note From UC Davis
Professional Panelist: Anneli Adams
Professional Panelist: Manisha Gupta
Professional Panelist: Donald James
Professional Panelist: Maheedharan Thiagarajan
Professional Panelist: Pankaj Mehta
Professional Panelist: Renato Junqueira Santos Pereira
Professional Panelist: Karine Salanon
Professional Panelist: Yu-Chao (Justin) Wang
Non-Verbal Communication Practice Quiz (Ungraded)
Module 1 Quiz
Cultural Differences in Communication
Module Introduction
The "Language" of Culture
Differences In Communication
Formal vs. Informal
Cross-Cultural Awareness
Formal and Informal Culture
Module 2 Quiz
Managing Challenges in Communication in Cross-Cultural Teams
Module Introduction
The Awareness Wheel
Awareness Wheel Activity
Communication That Negotiates Conflict
Confrontation and Culture
Module 3 Quiz
Co-Creating a New Language With Your Team
Module Introduction
Exploring Other Cultural Communications
Skills to Respond to Cultural Differences
Building Cultural Norms
Course Summary
Module 4 Quiz
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Student Forum
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