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Culture of Feedback 

  • Offered bySalesforce

Culture of Feedback
 at 
Salesforce 
Overview

Discover strategies and tools to help you establish a culture of feedback at your company

Duration

2 hours

Mode of learning

Online

Official Website

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Credential

Certificate

Culture of Feedback
 at 
Salesforce 
Highlights

  • Earn a certification after completion
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Culture of Feedback
 at 
Salesforce 
Course details

Who should do this course?
  • Employees, managers, and leaders within organizations across various industries
What are the course deliverables?
  • Understand the importance of constructive criticism and positive reinforcement in fostering individual and organizational growth
  • Develop effective communication skills to deliver feedback in a clear, respectful, and actionable manner
  • Cultivate a culture of trust and openness where feedback is welcomed and utilized for continuous improvement
  • Recognize the value of feedback from diverse perspectives and backgrounds in promoting innovation and problem-solving
More about this course
  • Culture of Feedback fosters open communication, encouraging regular exchanges of constructive criticism and praise
  • It prioritizes honesty, respect, and continuous improvement, creating a supportive environment where individuals feel valued and empowered to share insights, learn from mistakes, and grow collectively towards shared goals

Culture of Feedback
 at 
Salesforce 
Curriculum

Understand Why We Give Feedback

Identify the value of giving and receiving ongoing just-in-time feedback

Make the connection between transparency, innovation, and feedback

Create a Feedback-Driven Culture

Explain why feedback should be timely and ongoing

Deliver feedback that’s open, honest, and courageous

Deliver Feedback with Intention

Evaluate your intent when giving feedback and the receiver's intent in receiving it

Explain the importance of adopting a growth mindset

Give the Gift of Feedback Across Your Company

Give multi-directional feedback across your company

Reflect on your biases when giving feedback

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Culture of Feedback
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