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Customer Value in Pricing Strategy 

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Customer Value in Pricing Strategy
 at 
Coursera 
Overview

Duration

15 hours

Start from

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Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Customer Value in Pricing Strategy
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 2 of 4 in the Pricing Strategy Optimization Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Beginner Level Some familiarity with business is helpful, but not required.
  • Approx. 15 hours to complete
  • English Subtitles: English
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Customer Value in Pricing Strategy
 at 
Coursera 
Course details

More about this course
  • The traditional approach to pricing based on costs works to pay the bills, but it leaves revenue on the table. You can, in fact, price your products in a way that increases sales--if you know what your customers are willing to pay and can leverage psychology to create better deal and discount plans. In this course, we'll show you how to price a product based on how your customers value it and the psychology behind their purchase decisions. Developed at the Darden School of Business at the University of Virginia, and led by top-ranked Darden faculty and Boston Consulting Group global pricing experts, this course provides an in-depth understanding of value-based pricing and how to use it to capture more revenue.
  • By the end of this course, you'll be able to...
  • -- Apply knowledge of customer value to price products
  • -- Leverage core value-based pricing techniques to inform pricing decisions
  • -- Measure customer willingness to pay using models (surveys, conjoint analysis, other data)
  • -- Use knowledge of consumer psychology to set prices beneficial to both consumers and sellers
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Customer Value in Pricing Strategy
 at 
Coursera 
Curriculum

Understanding Customer Value

Pricing Specialization Overview

Three Lenses

Week 1 & Course Introduction

Consumer Decision Process: Involvement and Visibility

Mapping Purchase Processes

Customer Value and Value Drivers

Differentiating Customer Value by Customer Segment

Willingness to Pay and Demand Curves

Serving Consumers in Developing Economies

Story of Nano

Story of Ala

Pricing Strategies for Developing Economies

Week 1 Takeaways

Course Overview & Requirements

Survey

Using Discussion Forums to Deepen Your Learning

Practice Quiz on Customer Value Basics

Practice Quiz on Customer Value in Developing Economies

Week 1 Understanding Customer Value Quiz

Implementing Value-based Pricing

Week 2 Introduction

Price to Demand Curve

Application of Price to Demand Curve: Price Piano

Application of Price to Demand Curve: Price Ladder

Application of Price to Demand Curve: Incentive Curves

Customer Value Drivers in a B2B Context

Value-based Price Setting for a New Product: Steps 1&2

Value-based Price Setting for a New Product: Steps 3-5

Price Elasticity: Intersection of Economics and Customer Value 1

Price Elasticity: Intersection of Economics and Customer Value 2

Week 2 Takeaways

Practice Quiz on Pricing to the Demand Curve

Practice Quiz on Pricing New Products

Practice Quiz on Pricing Based on Economics and Customer Value

Week 2 Implementing Value-based Pricing Quiz

Measuring Customer Preferences

Week 3 Introduction & Overview of Methods to Assess WTP

Obtaining Willingness to Pay from Surveys

Interpreting Combined Survey Data

Case Intro: Adios Junk Mail

Case Debrief: Adios Junk Mail

Conjoint Analysis Applications

Why Conjoint?

Conjoint Analysis: Steps 1-3

Conjoint Analysis: Step 4 and Product Preferences

Attribute Trade-offs

Attribute Importances

Conjoint Analysis: Willingness to Pay

Conjoint Analysis: Other Ways to Interpret Data

Conjoint Analysis: Propensity Modeling

Week 3 Takeaways

Case: Adios Junk Mail

Adios Junk Mail: Case Quiz

Practice Quiz on Obtaining WTP from Surveys

Practice Quiz on Conjoint Analysis

Week 3 Measuring Customer Preferences Quiz

Considering the Human Nature of Customers

Week 4 Introduction

Mental Accounting and Price Perceptions

Money Is Not Money

What We Can Learn from Ginsu Knives

Integrating Losses

Minimizing Losses and Give a Win with a Loss

Considering Consumer Price Perceptions: The Framing Effect

Gain and Loss Frames in Pricing

The Pain of Paying

Separate the Pain of Paying from Consumption

Anchoring and Price Primacy

Visual Tricks, Free as a Special Price, and Hedonic Bundling

Price Decoy

Applying the Customer Value Lens: Subscription Pricing

Week 4 Takeaways & Course Wrap-up

Case Debrief Videos

Practice Quiz on Mental Accounting

Practice Quiz on Consumer Price Perceptions

Practice Quiz on Mental Shortcuts that Affect Pricing

Week 4 Consumer Psychology Quiz

Customer Value in Pricing Strategy
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Customer Value in Pricing Strategy
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    Students Ratings & Reviews

    5/5
    Verified Icon2 Ratings
    A
    Aarav Mehta
    Customer Value in Pricing Strategy
    Offered by Coursera
    5
    Learning Experience: It was a good and insightful course on Coursera platform.
    Faculty: Darden School of Business and BCG combined conducted out the lectures Yeah the course curriculum was updated and comprehensive
    Course Support: Yeah
    Reviewed on 30 Jul 2022Read More
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    Customer Value in Pricing Strategy
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