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Design Thinking for Sales Professionals 

  • Offered bySDTP

Design Thinking for Sales Professionals
 at 
SDTP 
Overview

Enhance empathy and communication skills for building stronger customer relationships

Total fee

41,630

Mode of learning

Online

Official Website

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Credential

Certificate

Design Thinking for Sales Professionals
 at 
SDTP 
Highlights

  • Earn a certificate from SDTP
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Design Thinking for Sales Professionals
 at 
SDTP 
Course details

Who should do this course?
  • This program is appropriate for anyone who wishes to add newness and unique ways to sell in this ever-dynamic world
What are the course deliverables?
  • Create a human centric approach for sales to creating value for customers
  • Understand how major buying decisions are made and increase levels of customer satisfaction
  • Practice objection prevention rather than handling objections from the Design Thinking lens
  • Create measurable on the successful behaviours you’ve learned, and continually improve your sales performance
More about this course
  • Design Thinking for Sales Professionals aims to equip sales professionals with a human-centered approach to understanding and addressing customer needs
  • This approach can help sales professionals build stronger relationships with customers, identify new opportunities, and ultimately drive sales success

Design Thinking for Sales Professionals
 at 
SDTP 
Curriculum

Why and What of Sales

Revisiting sales basics

Mapping customer journey

Psychological phases that buyers go through when purchasing and how to respond

Exploring Sales Possibilities

Possibility Mindset

Examining my Sense of Possibility

Overcoming Possibility Barriers

Create Design-Thinking practices core to your sales approach

CPC Armour (actually objection proof)!

Finding your CPC armour

Company – Product – Competition – to make sure you surface all of the essential conditions that would need to be true to make each possibility a success

Build empathy with buyers

Ensure that business solutions are driven by customer needs and their buying criteria

Sales Biases and Overcoming Them

Learn more about unconsciously creating ineffectiveness barriers and how to overcome them

Relate, reflect and reimagine the selling

Proto and Test your Selling Solutions

Using Design Thinking to propose the solution

Debunking the myth of sales cycle steps

Design Thinking for Sales Professionals
 at 
SDTP 
Entry Requirements

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Conditional OfferUp Arrow Icon
  • Not mentioned

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Design Thinking for Sales Professionals
 at 
SDTP 

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