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Design Thinking | Unlock Innovation and User-centricity 

  • Offered byUDEMY

Design Thinking | Unlock Innovation and User-centricity
 at 
UDEMY 
Overview

Learn the concepts, tools and techniques & create the right environment to apply them successfully in your own work

Duration

4 hours

Total fee

2,299

Mode of learning

Online

Credential

Certificate

Design Thinking | Unlock Innovation and User-centricity
 at 
UDEMY 
Highlights

  • 3.5 hours on-demand video
  • 22 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of completion
  • 30-Day Money-Back Guarantee
Read more
Details Icon

Design Thinking | Unlock Innovation and User-centricity
 at 
UDEMY 
Course details

Skills you will learn
What are the course deliverables?
  • Master every step of the design thinking process through concepts and tools
  • Articulate how design thinking, lean startup and agile work together and their shared characteristics
  • How to structure and run design thinking workshops through the various stages of the process
  • How to conduct quality user research
  • The skill of empathy
  • How to identify and handle the cognitive biases which may undermine team?s work
More about this course
  • In this course learner will learn everything that makes up the entire Design Thinking process ; a methodology which is fundamental to ingraining innovation and user-centricity within company
  • For every tool I teach (what), I share the best practices on its application (how) and highlight its purpose and benefits (why)
  • This course illustrate each one of them using practical cases and homework for learner to learn, practice and reflect in a safe trial environment

Design Thinking | Unlock Innovation and User-centricity
 at 
UDEMY 
Curriculum

Welcome

Thank you and welcome !

Why did I create this course ?

Who is this course for ?

What do I cover ? And how ?

Homework : diagnostic assessment

Introduction to Design Thinking

Definition, core principles and key benefits

Overview of the 5-stage process

Homework : user-centricity

How Design Thinking, Lean startup and Agile work together

Process overview : the Understand phase

Introduction

Discover your users and their environment

The skill of empathy

The methods and tools of user research

User research : practical case

Capture your user research data in an empathy map : concepts and practical case

Capture your user research data in a user persona : concepts and practical case

Homework : empathy map and user persona

4 tips for conducting quality user research

Cognitive biases and frames of mind you need to be aware of

Define your problem statement

Synthesize your insights into an affinity diagram

How to frame your problem statement

Process overview : the Explore and Testing phases

Introduction

Develop the "How might we" question

Prepare your ideation workshops

Ideation methods and tools (1/2)

Ideation methods and tools (2/2)

Deliver a potential solution

Prototyping and its golden rules

User testing and iterations

User feedback methods and tools

Setting you up for a successful application of Design Thinking

Introduction

Organizational and leadership models

Skills

Culture and mindset

Processes

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Design Thinking | Unlock Innovation and User-centricity
 at 
UDEMY 

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