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Designing the Future of Work 

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Designing the Future of Work
 at 
Coursera 
Overview

Design is becoming a capability-enhancing skill, equipping people with the ability to deal with uncertainty, complexity and failure.

Duration

15 hours

Start from

Start Now

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Future job roles

Advanced Financial Modeling, Budgeting, Accounting

Designing the Future of Work
 at 
Coursera 
Highlights

  • Reset deadlines in accordance to your schedule.
  • Effective design thinking strategies with hands-on learning
  • Earn a certificate of successful completion
  • Offered by UNSW Sydney
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Designing the Future of Work
 at 
Coursera 
Course details

What are the course deliverables?
  • Recognise how the integration of design approaches are shaping technology and business practices, and how these changes bring immense possibility and uncertainty to the future of work
  • Analyse important skills and attributes that designers, employees, and businesses need to be successful in a speculative, technologically enhanced future
  • Understand the importance of unique human attributes in increasingly automated workplaces
  • Evaluate challenging issues related to potential change in processes, people and automation that might impact the future of your own employment or business
  • Plot your own possible, probable, and preferable trajectories, and synthesise a design strategy to maximise your ability to adapt, grow, and realise opportunities in your own work future.
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More about this course
  • The workplace of tomorrow is an uncertain place. We live in a rapidly changing world, and design innovations such as artificial intelligence (AI), robotics, and big data are rapidly changing the fundamental nature of how we live and work. As these technologies continue to evolve at an exponential rate - it is becoming critical to understand their impact on contemporary work practices, and for businesses and employees to understand how to design a secure future amidst this disruption.
  • What new, disruptive technologies are on the horizon? How will jobs change? What challenges will employers and employees face? How can the design process help businesses and employees to create innovative solutions to overcome such challenges?

Designing the Future of Work
 at 
Coursera 
Curriculum

WEEK 1: What is the Future of Work?

Welcome to Designing the Future of Work

Graduate Certificate and Master of Visualisation, Simulation, and Immersive Design

What Does the Future Hold?

Imagining Futures

AMP CASE STUDY Goals 360 Part 1: Becoming More Competitive through a Focus on Customer Experience

The Future of Work - via Amplify

Can we Predict the Future of Business? Professor Nick Wailes

The Pace of Change and Perception of Disruption. Dr. Norman Lewis - via Amplify

The Role of Ethics in a Digital Society - via Amplify

The Ethics of Big Data. Professor Nick Wailes The Changing Context of Organisations. Dr. Andy Polaine

How is Work Being Disrupted?

The Impacts of Disruption upon Businesses and Employees

AMP CASE STUDY Goals 360 Part 2: Using AI to Redesign Customers' Connections to their Financial Future

Advice for Employees. Professor Nick Wailes

Advice for Employers. Professor Nick Wailes

What Startups and Corporations can Learn from Each Other - via Amplify Investing in Customer Relations - via Amplify

The Importance of Customer Experience in the New Economy. Professor Nick Wailes

The Power and Potential of Crowd Sourcing and Co-Creation. Dr. Norman Lewis - via Amplify

Rethinking Investment in the Future of Work. Dr. Norman Lewis - via Amplify

Design the Future Business that will Destroy Your Current One. Professor Nick Wailes

The Importance of Being Human in a World of Automation

The Importance of Being Human

Human-Machine Relationships

AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service

Will Robots or AI Threaten Jobs? Professor Nick Wailes

What Can Humans do Better than Machines? - via Amplify

Being Human in a World of Big Data, AI, and Automation. Dr. Norman Lewis - via Amplify

Learning from Failure and Developing Perseverance - via Amplify

The Importance of a Rewarding Career - via Amplify

Skills For the Future Workplace - via Amplify

Education in the Future Workplace - via Amplify

Week 3: Designing the Future of Work

Understanding Design Thinking

The Importance of a Human-Centred Approach

Evolving Business Practices through Design Thinking - via Amplify

The Criticality of Design in Shaping the Future of Business. Professor Nick Wailes

The Process of Service Design. Dr. Andy Polaine

Integrating Design into Work Practices

Designing Your Own Work Future

AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service

CASE STUDY: Redesigning The Bower for the Future. Dr. Andy Polaine

Using Design to Meet Challenges in Business. Dr. Andy Polaine

Advice for Designers Working within Businesses. Sean Brennan

Designing for the Future: Advice for Employers. Dr. Andy Polaine

Designing for the Future: Advice for Employees. Dr. Andy Polaine

WEEK 4: Industry and Academic Expert Video Profiles

Sean Brennan, Head of Design & Innovation, AMP

Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman

Susan David Ph.D, CEO, Evidence Based Psychology

Dr Norman Lewis, Director Innovation, PwC UK

Heather McGowan, Author & Advisor, Work to Learn

Ramez Naam, Exponential Technologies, Machine Learning, Artificial Intelligence, Singularity University

Dr Andy Polaine, APAC Regional Design Director, Fjord Evolution APAC Lead. Fjord

Michael Schrage, Researcher Fellow, Innovation Thought Leader, MIT Sloan School's Centre for Digital Business1m

Chris Shipley, Curator, MIT Solve

Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority

Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney

Designing the Future of Work
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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