Coventry University - Divisional Performance Measurement: How to Achieve Operational Excellence
- Offered byFutureLearn
Divisional Performance Measurement: How to Achieve Operational Excellence at FutureLearn Overview
Divisional Performance Measurement: How to Achieve Operational Excellence
at FutureLearn
Duration | 2 weeks |
Total fee | ₹2,205 |
Mode of learning | Online |
Credential | Certificate |
Divisional Performance Measurement: How to Achieve Operational Excellence at FutureLearn Highlights
Divisional Performance Measurement: How to Achieve Operational Excellence
at FutureLearn
- Earn a certificate upon completion
Divisional Performance Measurement: How to Achieve Operational Excellence at FutureLearn Course details
Divisional Performance Measurement: How to Achieve Operational Excellence
at FutureLearn
More about this course
- This course will introduce you to the different types of divisionalisation and methods of measuring performance
- You’ll learn how to evaluate and compare the performance of different divisions of a business in order to chart success and spot where improvements can be made
- You’ll find out how to make critical analyses of the roles and responsibilities of these different operating segments
- You’ll also design financial and operational performance measures to help you achieve these goals
- You’ll have the chance to learn all about this framework, and how it links a vision to strategic objectives, targets and initiatives in order to implement and manage strategy
- You’ll find out how ROI is used to measure the profitability of investment centres, how to calculate return on investment, what represents a good return on investment, and the problems with ROI
Divisional Performance Measurement: How to Achieve Operational Excellence at FutureLearn Curriculum
Divisional Performance Measurement: How to Achieve Operational Excellence
at FutureLearn
Introduction to divisionalisation
Getting started
Roles and responsibilities of operating segments
Investment centres - return on investment
Profit centres - residual income
Summary and reflection
Balanced scorecard
Introduction to the balanced scorecard
Perspectives of the balanced scorecard
Closing thoughts
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Divisional Performance Measurement: How to Achieve Operational Excellence