Engagement & Retention
- Offered bySalesforce
Engagement & Retention at Salesforce Overview
Engagement & Retention
at Salesforce
Attract and retain talent through daily, consistent engagement
Duration | 2 hours |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Engagement & Retention at Salesforce Highlights
Engagement & Retention
at Salesforce
- Earn a certification after completion
Engagement & Retention at Salesforce Course details
Engagement & Retention
at Salesforce
Skills you will learn
Who should do this course?
- Employees, customers, clients, or members of an organization
What are the course deliverables?
- Understand the importance of engagement and retention in organizational success
- Identify key factors influencing engagement and retention across different contexts
- Analyze strategies and best practices for enhancing engagement and retention
- Develop skills in communication, recognition, and relationship-building to foster engagement
More about this course
- Engagement and retention strategies foster enduring connections between individuals and organizations
- Through personalized experiences, meaningful interactions, and continuous support, they cultivate loyalty and satisfaction among stakeholders. By prioritizing communication, recognition, and growth opportunities, these initiatives nurture long-term relationships, ensuring mutual benefit and sustained commitment
Engagement & Retention at Salesforce Curriculum
Engagement & Retention
at Salesforce
Understand the Importance of Engagement and Retention
Explain why employee engagement is important
Summarize the impact of employee engagement on business objectives
Measure Engagement with Your Team
Define engagement
Identify methods for measuring engagement
Engage Your Team
Identify what motivates each of your team members
Describe how to conduct an effective engagement conversation
Focus on Retention
Identify options for addressing an engagement issue
Summarize steps and strategies for having a disengagement conversation
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Engagement & Retention
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