University of Notre Dame - Ethics of Communication 

Welcome to the Course!

Introduction to Communication Ethics

Johnson & Johnson's Credo: Communication Ethics in Action

Communication Ethics Literacy/Overview of Communication Ethics Definitions

Barneys New York: A Case of Shop and Frisk

Week 1 Review

Welcome and Course Overview

Course Overview and Requirements

Meet Your Instructor

Netiquette

Introduction to Communication Ethics

How Companies Can Bolster Employees' Psychological Safety

The Johnson & Johnson Credo

Introduction

Speaker Values Videos

Optional Resources

Reviewing What We've Learned

Reflections on Week 1

Credo Statement Reflection

Defining Communication Ethics

Your Own Communication Ethics in Action Reflection

Week Overview

The Ethics of Listening

Overview of Active Listening

Five Types of Listening

Improving Your Listening Habits

Active Listening Summary and Reflection

Introduction

Can Listening Repair Rapport?

Examples of Listeners Video Clips

Freedom to Listen Podcast

Listening, Thinking, Being: Introduction

Optional Resource: Listening, Thinking, Being

Introduction

Mindful Listening Exercises

TED Talk - Julian Treasure

Introduction

Active Listening Self-Assessment

Effective vs Poor Listeners

The Value of Listening Reflection

Mindful Listening Exercise Reflection

The Five Types of Listening

Using the Five Types of Listening in Different Situations Reflection

Submit Your Action Plan

Conflict Communication Overview

Components and Causes of Conflict

Five Modes of Conflict

Analyzing and Responding to Conflict

Reflection: Conflict and Ethical Communication

Introduction

3 Steps Leaders can Take to Avoid Root Causes of Conflict

Conflict Between Persons: Chapter 1

Optional Resource: Conflict Between Persons Book

Introduction

Assessing Your Conflict Style

Dealing with Conflict Avoiders and Seekers

Optional Resource: HBR Guide to Dealing with Conflict

Introduction

Video: Work Scenarios with Coworkers

Perspective: Managing Virtual Team Conflict

Ethical Conversation Optional Learning Activity

Conflict and Ethical Communication Reflection

Components, Causes, and Terminology

Conflict Reflection

Scenario Reflection

Crisis Communication Overview

Defining Crisis

A Crisis Communication Framework

Crisis Communication Messaging

Crisis Communication Plan

Crisis Communication Ethics

Communication Ethics: Looking Back and Ahead

Introduction

Crisis Management and Communications

Changes in Communication Technology

CommTech Self-Assessment

Introduction

Model for Developing Crisis Messaging

Ethics of Crisis Communication

Communication Ethics and Crisis: Introduction

Next Steps

Defining Crisis

Communication Technology Reflection

Scenario Reflection

Response Plan Reflection

Ethics of Crisis Messaging Reflection

Summative Course Reflection