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Fashion Retail Transformation 

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Fashion Retail Transformation
 at 
Coursera 
Overview

Duration

10 hours

Start from

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Total fee

Free

Mode of learning

Online

Difficulty level

Intermediate

Official Website

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Credential

Certificate

Fashion Retail Transformation
 at 
Coursera 
Highlights

  • Reset deadlines in accordance to your schedule.
  • Earn a Certificate upon completion
  • Start instantly and learn at your own schedule.
  • Course 3 of 3 in the Transforming the Fashion Business Specialization.
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Fashion Retail Transformation
 at 
Coursera 
Course details

More about this course
  • In this course, Parsons faculty and industry experts dive deep into the transformation of fashion retail.
  • You'll explore the fusion of retail and entertainment and the increasing importance of omnichannel client relationships.
  • Through an examination of disruptive retail innovations, such as on-demand delivery and virtual reality, you'll learn how industry leaders are keeping up with customer expectations.
  • You'll look at e-commerce strategies through the lens of listening to and applying customer feedback and how brands stay relevant in the direct-to-consumer marketplace.

Fashion Retail Transformation
 at 
Coursera 
Curriculum

Fashion Retail Transformation

Introduction to the Fashion Retail Transformation Course

Module 1 Introduction: Customer Facing Operations and Strategy

Instructor Introduction: Caryn Pang

Experiential Retail and Marketing

How to Develop a Retail Experience Plan

Developing Retail Strategies and Network Management

Merchandise Planning

Effective Retail Crisis and Reputation Management

Operations Resilience Planning

Module Review: Fashion Retail: Customer Facing Operations and Strategy

Fashion Retail Transformation Reading and Syllabus

Fashion Retail Transformation Instructor Profiles

Module 1 Readings

Module 1: Reflective Writing

Module 1 Quiz

Retail Operational Planning for Future Business Models

Module 2 Introduction: Retail Operation Planning for Future Business Models

Instructor Introduction: Ron Thurston

Writing a Retail Operations Plan

Ensuring a Smooth Omnichannel Customer Journey

How Innovations Are Changing Retail

Building Business Models Across Geographies and Markets

Ensuring Operational Excellence

Creating and Executing a Retail Business Strategy

Module Review: Retail Operation Planning for Future Business Models

Module 2 Readings

Module 2: Reflective Writing

Module 2 Quiz

Fashion E-Commerce

Module 3 Introduction: Fashion E-Commerce

Direct-to-Consumer Best Practices

Traffic Generation and Improving Conversion Optimization

Managing Internal and External Platforms

Managing Supply Chain, Customer Service, and Fraud

Utilizing Payment Technologies

Balancing Innovations in E-Commerce Experience with Profitability

Module Review: Fashion E-Commerce

Module 3 Readings

Module 3: Reflective Writing

Module 3 Quiz

Fashion Distrbution Strategy for the Post-Pandemic Era

Module 4 Introduction: Fashion Distribution Strategy for the Post-Pandemic Era

Instructor Introduction: Patrick Klesius

The Digital Transformation and the Needs of Modern Consumers

Mastering Remote Clienteling

Initiating Omnichannel Processes

Generating Omnichannel Success

Customer Journey Mapping and Considerations

Fashion Forward: The Future of the Fashion Industry

Module Review: Fashion Distribution Strategy for the Post-Pandemic Era

Module 4 Readings

Module 4: Reflective Writing

Module 4 Quiz

Fashion Retail Transformation
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Fashion Retail Transformation
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