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Hospitality Management Studies - Hotel Operations 

  • Offered byAlison

Hospitality Management Studies - Hotel Operations
 at 
Alison 
Overview

Get up to speed with the essential principles of hospitality management with this free online course from Alison

Duration

2 hours

Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

Hospitality Management Studies - Hotel Operations
 at 
Alison 
Highlights

  • Earn a certificate of completion from Alison
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Hospitality Management Studies - Hotel Operations
 at 
Alison 
Course details

Skills you will learn
What are the course deliverables?
  • Explain the modes of hotel management
  • Define the classification of hotel departments
  • Explain the organization structure of hotel
  • Describe the functions of the front office department
  • Define and explain the organization of the front office department
  • List the key positions of the front office
  • Explain the day-to-day front of house operations
  • Describe the key roles of the housekeeping department
  • Explain the organization of the housekeeping department
  • Describe the relationship between housekeeping and other departments
More about this course
  • This free online hospitality management course is designed to give you an insight into hotel operations
  • It will teach you how hotel departments work behind the scenes to provide a memorable experience to guests
  • You will learn about the organizational structure of a hotel, the functions of different hotel departments, and how they can work together to provide guests with an excellent hotel stay every single time
  • This course begins by introducing you to hotel ownership classifications such as management contract enterprises and franchising
  • The course also covers the organization of hotel departments, their functions, and how they work together
  • You will take a look at the front office department and the duties of the front office manager, receptionist, and concierge
Read more

Hospitality Management Studies - Hotel Operations
 at 
Alison 
Curriculum

Introduction To Hotel Management

Introduction To Hotel Management - Learning Outcomes

Introduction To Hotel Operations

Organization And Function Of Hotel Departments

Introduction To Hotel Management - Lesson Summary

Hotel Front Office Operations

Hotel Front Office Operations - Learning Outcomes

Front Office Department

Front Office Relationship To Other Departments

Hotel Front Office Operations - Lesson Summary

Hotel Housekeeping Department

Hotel Housekeeping Department - Learning Outcomes

Housekeeping Department

Housekeeping And Other Departments

Hotel Housekeeping Department - Lesson Summary

Course Assessment

Hospitality Management Studies - Hotel Operations Assessment

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Hospitality Management Studies - Hotel Operations
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Alison 

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