Inside Sales: Managing Sales Rep Personas
- Offered byLinkedin Learning
Inside Sales: Managing Sales Rep Personas at Linkedin Learning Overview
Duration | 1 hour |
Total fee | ₹899 |
Mode of learning | Online |
Difficulty level | Advanced |
Credential | Certificate |
Inside Sales: Managing Sales Rep Personas at Linkedin Learning Highlights
- Earn a certificate of completion from LinkedIn Learning
Inside Sales: Managing Sales Rep Personas at Linkedin Learning Course details
- In this course, experienced inside sales leader Josiane Feigon shows you how to set a higher standard for performance and coach from the inside out as a manager
- Josiane goes over the four zones that determine how people listen and learn
- She explains skills ranking criteria and how to raise the bar with your team
- Then Josiane dives into coaching strategies that help you redirect challenging personalities on your team
- This fun course covers many of the personalities you?re likely to encounter and how to bring them to their best
Inside Sales: Managing Sales Rep Personas at Linkedin Learning Curriculum
Introduction
Coach your inside sales team to maximum capacity
The Four Zones That Determine How People Listen and Learn
The four zones that determine how people listen and learn
The dead zone: They?ve stopped caring
The comfort zone: They?re complacent
The panic zone: They?re frantic
The stretch zone: They?re spirited
The four zones in action
Skill Ranking Your Teams
Skills ranking criteria: Raising the bar with your team
Coaching Strategies for Common Inside Sales Personas
Meet your team
Motivating the rep who avoids proactive prospecting by phone
Motivating the rep who makes unrealistic promises
Motivating the rep who is stuck in the reactive zone
Motivating the rep who demands special treatment
Motivating the rep who struggles with time management
Motivating the rep who needs to set boundaries
Motivating the resistant rep who believes they know it all
Managing the rep who gossips too much
Managing the rep who chases quantity over quality
Managing the rep who is too needy
Conclusion
Coaching towards results
Inside Sales: Managing Sales Rep Personas at Linkedin Learning Faculty details
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Student Forum
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