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Introduction to Decision Science for Marketing 

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Introduction to Decision Science for Marketing
 at 
Coursera 
Overview

Duration

22 hours

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Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

Introduction to Decision Science for Marketing
 at 
Coursera 
Highlights

  • Earn a certificate from O.P. Jindal Global University
  • Add to your LinkedIn profile
  • 36 quizzes
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Introduction to Decision Science for Marketing
 at 
Coursera 
Course details

Skills you will learn
What are the course deliverables?
  • What you'll learn
  • Demonstrate a solid understanding of the decision-making process through data analytics.
  • Visualize and imagine the application of data analytics techniques to real-world marketing problems.
  • Explain how marketing analytics and decision science approaches for marketing can enhance the quality of marketing decision-making.
More about this course
  • Welcome to the Introduction to Decision Science for Marketing course! This course will introduce the principles and methods of data analytics as they apply to marketing. You will learn how and why to use data and analytics to inform marketing decisions and strategies.
  • This beginner-level course provides awareness about the present practice of data-driven decision-making in the marketing discipline. This will help you familiarize yourself with practical tips about when and where to use various techniques and tools. You will learn about critical theories and concepts with the help of relevant examples.
  • To succeed in this course, you should have basic clarity of concepts of the marketing discipline. As a prerequisite for the course, you should know key marketing terms, such as segmentation, targeting, and positioning.
  • After the successful completion of this course, you will have basic understanding of how to use data for making marketing predictions. You will have sufficient knowledge of foundational elements, the relationship between data and marketing constructs/concepts, and how decision science and marketing work in tandem to produce relevant insights for today's market. Finally, the course provides concrete strategies to start with decision science in marketing.
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Introduction to Decision Science for Marketing
 at 
Coursera 
Curriculum

Introduction to Decision Science for Marketing

Course Introduction

Meet Your Instructor

Easy Access to Big Data and Analytics

Decision Science for Marketing: An Easy Guide—Part I

Decision Science for Marketing: An Easy Guide—Part II

Decision Science for Marketing: An Easy Guide—Part III

Course Overview

Essential Reading: The Marketing Decision Environment

Essential Reading: The Marketing Engineering and Analytics

Essential Reading: The Marketing Engineering and Analytics

Essential Reading: The Marketing Engineering and Analytics

Easy Access to Big Data and Analytics

Decision Science for Marketing: An Easy Guide—Part I

Decision Science for Marketing: An Easy Guide—Part II

Decision Science for Marketing: An Easy Guide—Part III

Building Customer Profiles to Optimize Enterprise Value

Customer Data

Analyzing Customers Data

Customer Lifetime Value

Managing Your Customers

Essential Reading: Customer Value Assessment and Valuing Customers

Essential Reading: Customer Lifetime Value

Essential Reading: Customer Lifetime Value

Essential Reading: Customer Value

Analyzing Customers Data

Analyzing Customers Data

Customer Lifetime Value

Managing Your Customers

Understanding Consumer Behavior and Preferences Using Decision Science

Weekly Summative Assessment: Introduction to Decision Science for Marketing and Building Customer Profiles to Optimize Enterprise Value

Life Cycle Marketing: Predicting the Customer Journey

Customer Retention, Reactivation, and Acquisition

Predict the Customer Journey for Life Cycle Marketing

Life Cycle Marketing Strategies

Essential Reading: Segmentation and Targeting

Essential Reading: The Customer Value Journey

Essential Reading: Life Cycle Marketing Strategies

Customer Retention, Reactivation, and Acquisition

Predict the Customer Journey for Life Cycle Marketing

Life Cycle Marketing Strategies

Predict Customer Value and Their Likelihood to Buy/Engage

Value-Based Marketing

Predict Likelihood to Buy

Predict Likelihood to Engage

Essential Reading: Predict Customer Value and Value-Based Marketing

Essential Reading: Likelihood to Buy Predictions

Essential Reading: Likelihood to Engage Models

Value-Based Marketing

Predict Likelihood to Buy

Predict Likelihood to Engage

Recommend Products to Each Customer Individually

Make Effective Recommendations

Contextualizing the Customer Experience

Essential Reading: Choosing the Right Customer or Segment

Essential Reading: Understanding Customer Context

Make Effective Recommendations

Contextualizing the Customer Experience

Applications of Data Analytics and Decision Science Tools to Optimize Marketing Campaigns

Weekly Summative Assessment: Life Cycle Marketing: Predicting the Customer Journey, Customer Value, and Their Likelihood to Buy/Engage

Predict Customer Personas and Convert More Customers

Customer Value Journey

Remarketing Campaigns

Using Look-Alike Targeting

Essential Reading: Predict Customer Personas and Make Marketing Relevant Again

Essential Reading: Predictive Remarketing Campaigns

Essential Reading: Using Look-Alike Targeting

Customer Value Journey

Remarketing Campaigns

Using Look-Alike Targeting

Grow Customer Value

Growing the Value of Your Customers

Programs to Predict Post-Purchase Behavior

Campaigns for Customer Appreciation

Essential Reading: The Secret to Growing Customer Value

Essential Reading: Predictive Post-Purchase Programs

Essential Reading: Customer Appreciation Campaigns

Growing the Value of Your Customers

Programs to Predict Post-Purchase Behavior

Campaigns for Customer Appreciation

Retention of Customers

Not All Churns Are Equal

Churn Management

Essential Reading: Understanding Your Retention Rate

Essential Reading: Proactive Retention Management

Not All Churns Are Equal

Churn Management

Decision Science to Personalize Marketing Messages and Improve the Overall Customer Experience

Weekly Summative Assessment: Predict Customer Personas and Convert More Customers, Grow Customer Value, and Retention of Customers

How to Use Predictive Analytics in Marketing

How to Optimize Marketing Spending Using Customer Data

Capabilities Organizations Need to Possess

Essential Reading: Differentiate Spending Based on Customer Value

Essential Reading: Organizational Capabilities for Predictive Marketing

How to Optimize Marketing Spending Using Customer Data

Capabilities Organizations Need to Possess

Useful Tools

Predictive Marketing Technology Overview

Other Tools You Might Be Aware Of

Get Started

Essential Reading: An Overview of Predictive Marketing Technology

Essential Reading: Other Tools You May Have Heard About

Essential Reading: Which Solution Is Right for Me?

Predictive Marketing Technology Overview

Other Tools You Might Be Aware Of

Get Started

What It Needs to Be a Successful Predictive Marketer

Career for Future Predictive Marketers

Security and Privacy Concerns with Customer Data

Marketing Engineering Requires Life-Long Learning

Essential Reading: Career Advice for Aspiring Predictive Marketers

Essential Reading: Privacy and the Difference Between Delightful and Invasive

Essential Reading: The Future of Predictive Marketing

Career for Future Predictive Marketers

Security and Privacy Concerns with Customer Data

Marketing Engineering Requires Life-Long Learning

Ethical Considerations While Using Decision Science in Marketing Decisions

Weekly Summative Assessment: How to Use Predictive Analytics in Marketing, Useful Tools, and What It Needs to Be a Successful Predictive Marketer

Course Wrap-Up Video

Graded Quiz: How to Use Predictive Analytics in Marketing, Useful Tools and What It Needs to Be a Successful Predictive Marketer

Introduction to Decision Science for Marketing
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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