Management Skills for International Business
5.0 /5- Offered byCoursera
Management Skills for International Business at Coursera Overview
Duration | 18 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Management Skills for International Business at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 2 of 6 in the International Business Essentials Specialization
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Approx. 18 hours to complete
- English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
Management Skills for International Business at Coursera Course details
- This course focuses on a range of management techniques. You?ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
- This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
- If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.
- This course is endorsed by CMI
Management Skills for International Business at Coursera Curriculum
How to Measure a Manager's Level of Effectiveness
Introduction to the Course and Week 1
Key Concept: An Introduction to Frameworks of Management Roles
Key Concept: Mintzberg's Framework of Ten Management Roles and Fayol's Principles of Management
Key Attributes for an Effective Manager
Key Skills from the CMI
Paul Taylor
Key Skills from CIMA
Interview with Andrew Harding
Attributes of a Manager: Decision Making
Interview with Andrew Harding
Interview with Jan Cameron
Key Management Skills
Ashridge College
Management Styles
Case Study: An Introduction to Management Skills
Case Study: Management Skills
Example
Interview with Mary Stiasny
Women in Leadership
Interview with Claire Taylor
Leadership
Case Study: Interview with Stephen Hobbs
Key Skills for Leadership and Management
Leadership vs Management
Gary Yukl
Building Expert Power
Introduction
How to Measure a Manager's Level of Effectiveness
Case Study: An Introduction to the Effectiveness of Operational Managers
Case Study: The Effectiveness of Operational Managers
Example 1
Case Study: The Effectiveness of Operational Managers
Example 2
Week 1 Summary
CMI
Henri Fayol
CMI
Henry Mintzberg
CMI
What Attributes Do I Need?
The Psychology of Leadership
CMI
Understanding Management and Leadership Styles
CMI
Adair's Action-Centred Leadership
The Six Griefs of Good Leadership
7 Habits of Remarkably Effective Leaders
CMI
Stephen Covey
End of Week Quiz
How to Achieve Optimum Team Delivery
Week 2 Introduction
Key Concept
Effective Teamwork and Belbin's Team Roles
Case Study
Workplace Applications of Belbin's Team Roles
Case Study: Interview with Stephen Hobbs
Building an Effective Team
Interview with Graham Chase
Teamworking
Interview with Jan Cameron
Building an Effective Team
Case Study: Interview with Valentina Lorenzon
Collaborative Relationships
Case Study: Managing a Team to Optimum Performance
Week 2 Summary
CMI
Belbin's Team Roles
CMI
Steps in Successful Team Building
Three Obstacles to Shaping an Effective Team (And How to Overcome Them)
CMI
Tuckman's Stages of Team Development
CMI
Lencioni's Five Dysfunctions of a Team
CMI
Developing Trust
CMI
5 Ways to Bridge the Trust Gap Between Senior and Middle Management
CMI
How To Use Feedback to Make Your Team Perform Like the All Blacks
Ted Talk
How To Save The World (Or At Least Yourself) From Bad Meetings
How a Manager Can Motivate Their Team
Week 3 Introduction
Key Concept: Motivational Theories
Introduction
Herzberg's Motivation
Hygiene Theory
McGregor's Theory X and Theory Y Models
Adams' Equity Theory
Week 3 Summary
Herzberg and Hygiene Factors
McGregor's Theory X, Theory Y
Adams' Equity Theory
Maslow's Hierarchy of Needs
CMI
Vroom's Expectancy Theory
Further Reading: Motivation
CMI
Motivate Me, or I'm Changing Job
CMI
The Hawthorne Experiments
Ten Ways To Kill Your Team's Motivation By Accident
CMI
Motivating Your Team
CMI
Motivating the Demotivated
CMI
What Highly Engaged Staff Need From Their Managers
End of Week Quiz
Managing Change
Week 4 Introduction
Interview with Graham Chase
Communication Skills
Case Study: Communication Strategy
Case Study: Interview with Stephen Hobbs
Workplace Communication
Case Study: Interview with Michael Davis
The Role of I.T.
Key concept
Verbal and Non-Verbal Communication
Verbal and Non-Verbal Communication
Key Concept: Frameworks for Managing Change
Introduction
Key Concept
Kurt Lewin's 3 Step Change Management Model
Key Concept: Kotter's 8-Step Change Model
Key Concept
Kubler-Ross's 5-Stage Model
Case Study: An Introduction to the Applications of the Frameworks for Managing Change
Case Study: Applications of the Frameworks for Managing Change
Case Study: Interview with Reetu Kansal
Key Skills in Managing Change
Summary of Week 4 and the Course
Kurt Lewin's Change Model
Kotter's 8-Step Change Model
Hard and Soft Factors of Change
Changing Change Management
Ted Talk
5 Ways to Lead in an Era of Constant Change
Ackerman and Anderson
What Makes an Effective Change Agent?
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