UPenn - Managing Human Capital in Retail
- Offered byCoursera
Managing Human Capital in Retail at Coursera Overview
Duration | 8 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Managing Human Capital in Retail at Coursera Highlights
- Reset deadlines in accordance to your schedule.
- Earn a Certificate upon completion.
Managing Human Capital in Retail at Coursera Course details
- In this course, you will cover the fundamentals of human capital management with a focus on the retail industry.
- Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices.
- Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success.
- By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.
Managing Human Capital in Retail at Coursera Curriculum
Module 1: Human Capital and Performance
Introduction
Course Overview
Human Capital as Cost Driver vs. Organizational Capacity
From Headcount to Organizational Capacity
The Ability-Motivation-Opportunities Framework
Human Capital Management as a System
The Value of the Partnership Approach
Human Capital Management Strategy
Module 1 Lecture Slides
Module 1 Quiz
Module 2: High Performance Staffing
Effective Staffing: The Right Number of People
Effective Staffing: The Right People
Effective Staffing: The Problem with Intuition
Best Practices in Selecting Employees: Identify Your Criteria
Best Practices in Selecting Employees: Evaluating Candidates
Best Practices in Selecting Employees: Integrating Scores
New Technologies in Hiring
Developing the Talent Pipeline
Module 2 Lecture Slides
Module 2 Quiz
Module 3: Development and Retention
Development and Retention Introduction
Why Train: Firm Specific Skills
Why Train: General Skills
Keys to Effective Learning
Costs of Atttrition
Causes of Attrition
Strategies for Retention
Module 3 Lecture Slides
Module 3 Quiz
Module 4: Motivating the Frontline Workforce
Achieving Alignment and Motivation Introduction
Theories of Motivation
Goal Setting and Motivation
Managing Compensation
Setting the Right Pay Level
Motivation through Job Design
Course Conclusion
Module 4 Lecture Slides
Module 4 Quiz
Managing Human Capital in Retail at Coursera Admission Process
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Managing Human Capital in Retail