Keio, Keidai - Methodologies for Service Design

Offered byFutureLearn

Methodologies for Service Design
at
FutureLearn
Overview

Explore what service design is and how it can help push your business thinking outside of its comfort zone

Duration	4 weeks
Total fee	₹4,450
Mode of learning	Online
Official Website	Go to Website
Credential	Certificate

Methodologies for Service Design
at
FutureLearn
Highlights

Earn a certificate from Keio University

Methodologies for Service Design
at
FutureLearn
Course details

Skills you will learn

Marketing Accounting Communication skills

Who should do this course?

This course is designed for people who want to know what service design is, and how it can help them take their business to the next level. Anyone willing to go beyond their comfort zone is welcomed.

What are the course deliverables?

Identify what strategies to take on whichever design phase you are at

Reflect your current expertise and the resources you have available for a service

Explore what your core competence is and elaborate your ideas for a target market

Synthesise seven different academic domains and integrating to actually design a service

Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service

More about this course

In this course, you'll learn what service design is, and how its methodologies can support business domains and entrepreneurial challenges, with a focus on cases from Japan and around
You'll explore ideas that engage with accounting, IT, marketing, and philosophy
Ultimately, you'll identify the markets you want to target and undertake a deep dive into your enterprise ideas, learning how you can support your team, and grow your business.
Paid certification course

Methodologies for Service Design
at
FutureLearn
Curriculum

What and Why Service Design?

What is Service Design

Academic Fields of Service Design

Why Service Design

Summary of Week 1

Know: Theoria

Welcome to Week 2

Let's philosophise!

Case Studies

Summary of Week 2

Make: Poiesis

Welcome to Week 3

Composition & Integration

What about the money?

Summary of Week 3

Do: Praxis

Welcome to Week 4

Communication & Collaboration

Offense & Defense

Summary of Week 4

Methodologies for Service Design
at
FutureLearn
Faculty details

Chihiro Sato

Associate Professor at Keio University Graduate School of Media Design in Japan. Interests in Service Design, Economic Geography, and Spatial Aesthetics.