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Professional Sales: The Sales Process 

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Professional Sales: The Sales Process
 at 
edX 
Overview

Learn how to navigate through the first phases of the professional sales process, from pre-call planning through investigating buyer needs

Duration

11 hours

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Credential

Certificate

Professional Sales: The Sales Process
 at 
edX 
Highlights

  • Offered By University of Colorado Boulder
  • The second of three courses in the Professional Sales Certificate program
  • Career Building Sessions
  • Self paced Course
Read more
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Professional Sales: The Sales Process
 at 
edX 
Course details

Skills you will learn
What are the course deliverables?
  • Pre-call planning: the importance of researching and qualifying sales prospects
  • Approaching sales prospects through cold-calling
  • Building rapport with
  • spects to build trust
  • Creating a sales call guide for the sales meeting
  • Opening the sales meeting
  • Transitioning to investigating the prospect's needs
  • Asking good questions to investigate the prospect's needs
  • Briefly introduce the second half of the professional sales proces
More about this course
  • This course introduces you to the professional sales process, specifically, how to navigate through the pre-call planning step, how to gain access to and build rapport with the buyer, and how to ask high-value questions that uncover the buyer's needs.

Professional Sales: The Sales Process
 at 
edX 
Curriculum

How to navigate through the initial phases of the sales process

How to research and qualify sales prospects

How to successfully cold-call via telephone, email and social media

How to build rapport and build trust with customers

How to create a pre-sales call guide

How to open a sales meeting

How to investigate a prospect's needs through high-value questions

How to transition to the second half of the sales process

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Professional Sales: The Sales Process
 at 
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