Professional Selling: Step 1 - Think Like a High-Performer
- Offered byCoursera
Professional Selling: Step 1 - Think Like a High-Performer at Coursera Overview
Duration | 7 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Professional Selling: Step 1 - Think Like a High-Performer at Coursera Highlights
- Shareable Certificate
Flexible deadlines
Coursera Labs
100% online
Professional Selling: Step 1 - Think Like a High-Performer at Coursera Course details
- Foundational Skills and Knowledge Required of High Performing Salespeople
- This course takes the mystery out of sales and the sales process
- Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers
- Participants in Course One will be provided The Road Map to the sales process and learn how the highest performing salespeople think about sales and sales activity
- Important to successfully developing strong relationships is understanding how to build trust and how salespeople move customers through their purchasing decisions
Professional Selling: Step 1 - Think Like a High-Performer at Coursera Curriculum
Let's Get Started
About This Course
Meet Your Instructors - Philosophy of this Specialization
Content Overview - The Road Map
Sales Philosophy - Ideas Have Consequences
Advice for New Sales Hires
About the Assignments
About Peer Reviews
Discussion Forum Guidelines
Module 1 Practice Quiz
Module 1 Summative Quiz
How We Think About Sales
The Importance of the Process
The Science of Selling
The Buying Decision Process
The Buying Decision Process - An Example
Learning the Sales Process
Module 2 Practice Quiz
Module 2 Summative Quiz
Nurturing Professional Relationships with Trust
The Importance of Trust
Components of Trust
Focus on Competence
How to Be Dependable
Customer Orientation
Power of Candor
Pursue Compatibility
Module 3 Practice Quiz
Module 3 Summative Quiz
Communicating with Confidence
The Fundamental Objective
The Communication Process
The Power of Active Listening
Word Choice is Important
Non-Verbal Communication
Module 4 Practice Quiz
Module 4 Summative Quiz
Understanding the Buyer's Journey
The Willingness to Buy
Mitigating the Risk
Understanding the Buyer
Buying Decision Process - Part 1
Buying Decision Process - Part 2
Marketing Channel Differences
About Peer Reviews
Module 5 Practice Quiz
Module 5 Summative Quiz
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