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Quality Management Foundations 

  • Offered byLinkedin Learning

Quality Management Foundations
 at 
Linkedin Learning 
Overview

Gain a comprehensive overview of the Quality Management principles and concepts

Duration

2 hours

Total fee

1,150

Mode of learning

Online

Credential

Certificate

Quality Management Foundations
 at 
Linkedin Learning 
Highlights

  • Earn a certificate of completion from LinkedIn Learning
Details Icon

Quality Management Foundations
 at 
Linkedin Learning 
Course details

More about this course
  • In this course, instructor Steven Brown defines quality from a business perspective and covers major quality frameworks, tools, and strategies that you can leverage to more effectively manage quality in your company
  • Learn how to differentiate between the different ways quality is defined within your organization and your supply chain
  • Explore the key characteristics of major quality management frameworks, how several important quality tools help to improve performance, and how each of the three major quality strategies can contribute to a company's long-term success

Quality Management Foundations
 at 
Linkedin Learning 
Curriculum

Introduction

Quality isn't an accident

Understanding Quality

A definition of quality

Functional views of quality

The supply chain's view of quality

Frameworks for Quality Management

Deming's 14 points

Juran's planning for quality

Crosby's "quality is free"

The Baldrige Excellence Framework

The Gap Framework

ISO 9000

SERVQUAL

Tools for Quality Management

Pareto analysis

House of quality

Root cause analysis

Lean quality methods

The six sigma method

Total quality management

Quality Strategies

The voice of the customer

Benchmarking

Measuring the cost of quality

Conclusion

Consistently seek quality

Faculty Icon

Quality Management Foundations
 at 
Linkedin Learning 
Faculty details

Steven Brown, Author and Instructor for LinkedIn Learning

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Quality Management Foundations
 at 
Linkedin Learning 
Students Ratings & Reviews

5/5
Verified Icon3 Ratings
S
Sagar Dhokiya
Quality Management Foundations
Offered by Linkedin Learning
5
Learning Experience: All is nice
Faculty: Very nice Looking good
Course Support: Nice
Reviewed on 3 Mar 2023Read More
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Quality Management Foundations
 at 
Linkedin Learning 

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