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Retail Management: Retail Technology and Security 

  • Offered byAlison

Retail Management: Retail Technology and Security
 at 
Alison 
Overview

In this you will learn how to prevent loss and crime in a retail environment with this retail technology and security management course

Duration

3 hours

Mode of learning

Online

Official Website

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Credential

Certificate

Retail Management: Retail Technology and Security
 at 
Alison 
Highlights

  • Earn a certificate after completion of course
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Retail Management: Retail Technology and Security
 at 
Alison 
Course details

What are the course deliverables?

Describe the various key advancements in retail technology

Define and describe the uses of radio frequency identification (RFID)

Define and describe the use of Customer Relationship Management systems

Explain how shoppers use their mobile phones before purchase

Compare and contrast the advantages and disadvantages of technology in retail

List the information that employers should ask for on a job application form

Discuss the benefits of hiring security

Describe practices and procedures that can help prevent retail crime

Explain the measures that should be taken in the event of a crime

Describe how retail employees should cope with aggressive customers and customer complaints

More about this course

This online Retail Management course teaches you about retail technology and security

In the retail market today there are many technologies available for the prevention of stock loss, the maximisation of sales, and improving customer service experiences

The course will teach you about the use of innovative retail technologies like RFID (Radio Frequency Identification Devices) and Customer Relation Management (CRM) systems

Retail Management: Retail Technology and Security
 at 
Alison 
Curriculum

MODULE 1:Retail Technology

Retail Technology: Learning Outcomes

Evolution of Retail Technology

Retail Technology: Lesson Summary

 

MODULE 2:Retail Security

Retail Security: Learning Outcomes

Employees

Loss Prevention

Crime and Customers

Retail Security: Lesson Summary

 

MODULE 3:Course assessment

Retail Management: Retail Technology and Security - Final Assessment

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Retail Management: Retail Technology and Security
 at 
Alison 

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