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Retail Management Training Online 

  • Offered byASHWORTH COLLEGE

Retail Management Training Online
 at 
ASHWORTH COLLEGE 
Overview

A presentation with real-world examples featuring popular large- and small-scale chain retailers and specialty stores

Total fee

42,741

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

Go to Website External Link Icon

Credential

Certificate

Retail Management Training Online
 at 
ASHWORTH COLLEGE 
Highlights

  • Learning Resource Center online libraries and labs
  • ProQuest® digital access to thousands of sources for research
  • An active online community of fellow students, staff, and grads
  • Textbook:Merchandise Buying and Management and Binder? mobile app for taking your learning materials on-the-go
  • Student Portal dashboard for instant access to lessons and support
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Details Icon

Retail Management Training Online
 at 
ASHWORTH COLLEGE 
Course details

What are the course deliverables?
  • Define retailing, describe the different types of retailers, and outline some of the characteristics of successful retail managers, including entrepreneurs/small business owners and department store managers
  • List and explain essential retail management concepts, such as buyers and vendors; customer service, customer loyalty, and consumer behavior; retail planning process and electronic retailing; retail strategy, pricing strategy, assortment planning, branding strategy, and global growth strategy; niche marketing and market personalization; and information systems and supply chain management
  • Compare and contrast different location opportunities and outline the factors that affect retail demand in a region or trade area.
  • Describe how retailers build a sustainable competitive advantage through human resource management and identify related issues, challenges, and trends, including employee motivation, evaluation, and compensation
  • Outline the customer relationship management process, describe how retailers collect customer data, and explain how that data is used to gain strategic advantages, support communication programs, and develop customer loyalty
  • Describe how retailers make international sourcing decisions and identify common ethical and legal issues involved in the purchase and sale of merchandise.
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More about this course
  • Every day is different in retail. Typical manager-level responsibilities can vary from hiring and training new employees to supervising in-store displays, maintaining inventory, and even creating advertising campaigns. Advancement is common and managers are often promoted from within?especially if they have a diverse retail skill set.When you enroll in our Retail Management course online, you can enhance your resume with practical, career-ready retail expertise. Studying at your own pace, this is your opportunity to stand out from the crowd and gain the skills and knowledge to manage a department, store, franchise operation, or your very own boutique.

Retail Management Training Online
 at 
ASHWORTH COLLEGE 
Curriculum

Lesson 1: Learning at Ashworthv

The goals and values of Ashworth College; time management; creating a realistic w eekly and monthly study schedule; the nature and purpose of assessments; how to study effectively to prepare for and take an online examination; developing the skill sets necessary for success in the twenty-first century

Lesson 2: Concepts in Small Business and Self-Employment

Evaluating your business idea; setting yourself apart from the competition; market testing; investment funding and donation funding; qualities of an entrepreneur; crowdfunding and angel investors

Lesson 3: Setting the Foundation and Customer Service

Defining retailing; traits of successful retailers; the retail organization; management positions; departmental personnel; management training; motivating employees; components of customer service in the retail environment; training employees in good customer service practices

Lesson 4: Success as a Large Retail Store Department Manager

The corporate mission statement; management strategies; target and niche marketing; department manager responsibilities; store set-up; department layout; personalization; buyers and vendors; business meetings; business analysis; controlling department performance.

Lesson 5: Success as a Small Retail Store Entrepreneur

Specialty retailing; capitalization; location; market analysis; traits of a successful entrepreneur; steps to launching a small retail enterprise; competing against large retailers; store design; principles of store set-up; store aesthetics, fixtures, and colors; incremental and impulse sales; customer loyalty programs; multichannel retailing; Internet opportunities for small businesses.

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Retail Management Training Online
 at 
ASHWORTH COLLEGE 

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