Salesforce Admin 201 Certification Training
5.0 /5- Offered byEdureka
Salesforce Admin 201 Certification Training at Edureka Overview
Total fee | ₹16,195 |
Mode of learning | Online |
Credential | Certificate |
Salesforce Admin 201 Certification Training at Edureka Highlights
- Edureka certifies you as a 'Salesforce Administrator' based on the project you submit
- We have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime
- You get lifetime access to the LMS. Class recordings and presentations can be viewed online from the LMS.
- We have a community forum for all our customers wherein you can enrich your learning through peer interaction
- Each class has a quiz which shall be finished before the next class and helps you to apply the concepts taught during the class
Salesforce Admin 201 Certification Training at Edureka Course details
- For all Professionals interested in learning about CRM and cloud computing.
- Introduction to Cloud Computing and SFDC
- Building Blocks of Force.com Platform
- SFDC Data model, Objects, Relationships and Fields
- SFDC Security Model and Its Features
- SFDC Security Model Object, Record and Field Level Features
- Business Logic
- Business Process Automation
- Introduction to Sales Cloud
- Introduction to Service Cloud
- Data Handling and Processing
- Reports and Dashboards
- Salesforce 1, Lightning App Builder, Salesforce A, Outlook
- Activity Management, AppExchange, Content and Folder Management
- Chatter, Global Action and Publisher Layout
- This program will introduce the participants to the basic concepts related to Administration and declarative development options.
- This training will help the participant to prepare for Salesforce Certification (SFDC Admin 201 Certification).
- There will be 10 instructor-led interactive online sessions of 3 hours and 15 sessions of 2 hours for weekend and weekday batches
- Master Sales Cloud and Service Cloud modules
Salesforce Admin 201 Certification Training at Edureka Curriculum
MODULE:1
Service and Deployment models in the Cloud
Market situation
Cloud Ownership
Introduction to SF1 and Force.com Platform
Declarative & Programmatic Options in Force.com
Meta-data Driven Architecture
Multi-tenant
Business and IT benefits
Use of SF1
MODULE:2
Sign-up for a Free Environment / Org
Adding company logo
Benefits of System overview
Salesforce Key Building Blocks
Editions and Different Environments Available
MVC Pattern
Student App
Student App Master Basic Data Model
Student Master and Marks/Grades
Student Master Basic Security Model
Student Master Reports
Student Master Application Scope
MODULE:3
Create Custom Objects and understand various properties in the Object definition section
Customize standard objects
Field and Data Types
Custom Field Prosperities
Field Dependencies
Types of Relationship Fields
Search Layouts
MODULE:4
Security Model Mind Map
System Level or Org Level Security
User Administration and Troubleshooting
Permission Sets
Profile and Permissions Sets
Password Policy
IP Address security
Login hours
Session settings
Activations
Page layout assignment
Tab setting
Field level security
MODULE:5
Security Model Mind Map
Record Level and Object Level
Organization wide defaults
Organization wide defaults -Student App
Role and Role Hierarchy
Criteria Based Sharing
Different ways to gain Record Level Access
Public Group
Queue
Public group Vs Queue
MODULE:6
Business Logic Mind Map
Different Options to Implement Business Logic
Functions
Formula
Validation Rules
Rollup Summary Fields
Record Types and Page Layouts
MODULE:7
Business Process Automation
Business Requirements -Workflow Rules
Workflow - Actions (Time When Action Takes Place)
Workflow -Actions
Workflow -Considerations
Approvals -Introduction
Approvals - How to Create A Process
Approvals - Actions
Approvals - How and What Can Approvers Do
MODULE:8
Sales Cloud
Sales Process
Sales Productivity Features
Lead Management
Lead auto response
Lead assignment
Web to lead
Accounts and Contacts Management
Opportunities
Campaign Management
Price Book, Products, Price Book Entries
MODULE:9
Service Cloud
Case Management
Typical Service and Support Process
Automation - Web2Case and Auto-Response
Automation - Email2Case
Automation - Assignment Rules
Automation - Escalation Rules
Email Templates in Case Management
Channels
Case Resolution -Solutions
Case Resolution Using Knowledge
Communities Basics
Communities Setup and Administration
Communities -Ideas and Answers
MODULE:10
Data Handling and Processing Overview
Exporting data and Regular Backup
External ID and Unique Fields
Import
Install Apex Data Loader
Use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
Transfer record ownership
MODULE:11
Execute a report with and without modifications
Create a tabular report, summary and matrix report
Report and Security
Report Builder and Standard Reports Available
Add a chart and a few other features like highlighting
Create a custom report type and store in a folder
User filters in reports
Create a dashboard
Bucket field
Tabular Report significance
Summary report significance
Matrix report significance
Joined report significance
Dynamic dashboard
MODULE:12
Customizable parts of the SF1 app
Security and customizable settings
Navigation menu
Compact layouts and Mobile cards
Basic admin activities on Salesforce A
Outlook and SF synch up
MODULE:13
Activity management - Tasks, Events, and Open activities
Creating and tracking tasks and events
Folders and Document templates
AppExchange
MODULE:14
Chatter groups, feeds, people
Files, Follow records, people
Groups Topics and Files
Global action types-Create
Log a call, Custom VF page
Custom canvas, Publisher layout
Global an Object specific actions
Salesforce Admin 201 Certification Training at Edureka Entry Requirements
- Prerequisites: Salesforce Certification training at edureka does not require any specific pre-requisites. But any working knowledge as an administrator or a developer or a functional consultant will be handy.
- Not mentioned
Other courses offered by Edureka
Salesforce Admin 201 Certification Training at Edureka Students Ratings & Reviews
6 Ratings- 4-56
Student Forum
Anything you would want to ask experts?
Salesforce Admin 201 Certification Training at Edureka News & Updates
