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UCI - Salesforce Basics 

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Salesforce Basics
 at 
Coursera 
Overview

Duration

16 hours

Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Salesforce Basics
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 1 of 4 in the Salesforce Fundamentals Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Beginner Level This specialization is designed for beginners with no background knowledge.
  • Approx. 16 hours to complete
  • English Subtitles: English
Read more
Details Icon

Salesforce Basics
 at 
Coursera 
Course details

More about this course
  • In this course, you will learn about what the world?s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.

Salesforce Basics
 at 
Coursera 
Curriculum

Module 1

Trailhead Basic & Management

Reading & Practice Activities

Module 2

Lightning Experience for Sales, and Accounts & Contacts

Reading & Practice Activities

Module 3

Data Security

Reading & Practice Activities

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Salesforce Basics
 at 
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