Salesforce Certification Training: Administrator and App Builder
4.8 /5- Offered byEdureka
Salesforce Certification Training: Administrator and App Builder at Edureka Overview
Duration | 18 days |
Total fee | ₹17,995 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Salesforce Certification Training: Administrator and App Builder at Edureka Highlights
- Edureka certifies you as a Salesforce Administrator and Programmer using App Builder based on the project you submit.
- You will get lifetime access to LMS where presentations, quizzes, installation guides & class recordings are available.
- Each class has a quiz which shall be finished before the next class and helps you to apply the concepts taught during the class.
- Towards the end of the Salesforce training, you will be working on a project where you will create a custom app on Event Management.
- We have a lifetime 24x7 online support team to resolve all your technical queries, through a ticket based tracking system.
Salesforce Certification Training: Administrator and App Builder at Edureka Course details
- For all professionals or freshers who are interested in learning about CRM and cloud computing.
- Introduction to Cloud Computing and Salesforce Platform
- Building Blocks of Salesforce Platform
- Salesforce Data model, Objects, Relationships and Fields
- Salesforce Security Model and its Features
- Salesforce Security Model Object, Record and Field Level features
- Business Logic, Formulas & Validations
- Business Process Automation in Salesforce
- Customer Management using Salesforce Sales Cloud
- Customer Service Solution using Salesforce Service Cloud
- Data Handling and Processing in Salesforce
- Reports and Dashboards in Salesforce
- Salesforce 1, Lightning App Builder, Salesforce A, Outlook
- Activity Management, AppExchange, Content and Folder Management
- Chatter, Global Action and Publisher Layout
- Salesforce Mobile
- Deployment Process in Salesforce
- Salesforce Project Application Lifecycle
- Lightning in Salesforce
- Buttons and Link management in Salesforce
- Salesforce App Exchange
- Salesforce Admin Certification Training by Edureka is curated by industry professionals and will help you prepare for the Salesforce Administrator Exam (ADM 201) and the Platform App Builder (CRT 403) Exam.
- In this training, you will learn how to customize your application including page layouts, fields, tabs, and business processes, create a secure Salesforce environment, maintain and import clean data, create high-value reports and dashboards, and set up workflow automation.
- Edureka's Salesforce training online will make you an expert in all the concepts related to administration and declarative development options.
- You will also learn the basics of Visualforce, Apex, Dashboard, Process Automation, and other topics. This entire program aligns with Salesforce administrator certification exams.
Salesforce Certification Training: Administrator and App Builder at Edureka Curriculum
MODULE:1
What is Cloud Computing
Service and Deployment models in the Cloud
Market situation
Cloud Ownership
Introduction to SF1 and Force.com Platform
Declarative & Programmatic Options in Force.com
Meta-data Driven Architecture
Multi-tenant Architecture
Business and IT benefits
Use of SF1
Create Salesforce Account
MODULE:2
Sign-up for a Free Environment / Org
Adding company logo
Benefits of System overview
Salesforce Key Building Blocks
Editions and Different Environments Available
MVC Pattern
Student App
Student App Master Basic Data Model
Student Master and Marks/Grades
Student Master Basic Security Model
Student Master Reports
Student Master Application Scope
Build a Custom Student App
MODULE:3
Custom Objects and understand various properties in the Object definition section
Standard objects
Field and Data Types
Custom Field Properties
Field Dependencies
Types of Relationship Fields
Search Layouts
Create Custom Objects
Customize standard objects
Create custom fields
Use Search layout
MODULE:4
Security Model Mind Map
System Level or Org Level Security
User Administration and Troubleshooting
Permission Sets
Profile and Permissions Sets
Password Policy
IP Address security
Login hours
Session settings
Activations
Page layout assignment
Tab setting
Field level security
Create Permission Set
Create Profile
Apply field level security
Secure page layouts
MODULE:5
Security Model Mind Map
Record Level and Object Level
Organization wide defaults
Organization wide defaults -Student App
Role and Role Hierarchy
Criteria Based Sharing
Different ways to gain Record Level Access
Public Group
Queue
Public group Vs Queue
Create roles and role hierarchy
Secure Salesforce platform as per the requirements
MODULE:6
Business Logic Mind Map
Different Options to Implement Business Logic
Functions
Formula
Validation Rules
Rollup Summary Fields
Record Types and Page Layouts
Implement business logic
Create validation rules
Create Formula Fiedls and Rollup Summary Fields
MODULE:7
Business Process Automation
Business Requirements -Workflow Rules
Workflow - Actions (Time When Action Takes Place)
Workflow -Actions
Workflow -Considerations
Approvals -Introduction
Approvals - How to Create A Process
Approvals - Actions
Approvals - How and What Can Approvers Do
Create a workflow process
Implement workflow rules and actions
MODULE:8
Sales Cloud
Sales Process
Sales Productivity Features
Lead Management
Lead auto response
Lead assignment
Web to lead
Accounts and Contacts Management
Opportunities
Campaign Management
Price Book, Products, Price Book Entries
Capture and Manage Leads
Assign leads
Work with Salesforce Sales Cloud
MODULE:9
Service Cloud
Case Management
Typical Service and Support Process
Automation - Web2Case and Auto-Response
Automation - Email2Case
Automation - Assignment Rules
Automation - Escalation Rules
Email Templates in Case Management
Channels
Case Resolution -Solutions
Case Resolution Using Knowledge
Communities Basics
Communities Setup and Administration
Communities -Ideas and Answers
Work with Salesforce Service Cloud
Automate Case Management
Capture cases from website and email
Customize case process, Solutions, Communities and Salesforce Knowledge
MODULE:10
Data Handling and Processing Overview
Exporting data and Regular Backup
External ID and Unique Fields
Import Data
Apex Data loader
Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
Transfer record ownership
Handle and Processing Data
Import Clean Data
Export data and Regular Backup
Install Apex Data loader
Use the Import Wizard and Data Loader
MODULE:11
Report with and without modifications
Tabular report, summary and matrix report
Report and Security
Report Builder and Standard Reports Available
Custom report type and store in a folder
User filters in reports
Dashboard
Bucket field
Tabular Report significance
Summary report significance
Matrix report significance
Joined report significance
Dynamic dashboard
Create various Salesforce report such as tabular report, summary and matrix report
Add a chart and few other features like highlighting
Create a custom report type and store in a folder
Filter users in a report
Create dynamic dashboard
MODULE:12
Customizable parts of the SF1 app
Security and customizable settings
Navigation menu
Compact layouts and Mobile cards
Basic admin activities on Salesforce A
Outlook and SF synch up
Customize Salesforce1 app
Customize security settings
Navigate through Salesforce menu
Create Compact layouts and Mobile cards
Perform basic admin activities on Salesforce A
Integrate Salesforce with Microsoft Outlook
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