Salesforce Certified Administrator Certification Training
- Offered byGreyCampus
Salesforce Certified Administrator Certification Training at GreyCampus Overview
Duration | 3 days |
Mode of learning | Online |
Credential | Certificate |
Salesforce Certified Administrator Certification Training at GreyCampus Highlights
- Earn a certificate of completion from Greycampus Edutech
- 100% Money Back Guarantee
- Get 1 Year E-Learning Access
Salesforce Certified Administrator Certification Training at GreyCampus Course details
- For anyone who wants to become a certified Salesforce
- This course is an all-in-one study package to prepare for your Salesforce Certified Administrator certification exam
- It is targeted at new as well as experienced admins looking to validate their skills in addition to preparing for the certification
- You?ll start off by signing up for your own Developer Edition of Salesforce on Force.com
- This is free for life (really), and will be needed to work through the hands-on exercises throughout this course
- On completion of the course, you?ll be able to manage users & data, customize and maintain basic applications, and prepare custom reports, workflows and report dashboards
- The course covers all components and topic areas detailed in the Study Guide for the Salesforce Certified Administrator certification exam
Salesforce Certified Administrator Certification Training at GreyCampus Curriculum
Configuration and Setup
Describe the information found in the company settings
Distinguish and understand the administration of declarative configuration of the User Interface
Given a scenario, demonstrate the proper setup and maintenance of users.
Explain the various organization Security Controls
Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model
Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions
Object Manager and Lightning App Builder
Describe the standard object architecture and relationship model
Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields
Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects
Sales and Marketing Applications
Given a scenario, identify the capabilities and implications of the sales process
Given a scenario, apply the appropriate sales productivity features using opportunity tools
Describe the capabilities of lead automation tools and campaign management
Service and Support Applications
Describe the capabilities of case management
Given a scenario, identify how to automate case management
Productivity and Collaboration
Describe the capabilities of activity management
Describe the features of Chatter
Describe the capabilities of Salesforce Mobile App
Identify use cases for AppExchange applications
Data and Analytics Management
Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data
Describe the capabilities and implications of data validation tools
Describe the options available when creating or customizing a report or report type
Describe the impact of the sharing model on reports
Describe the options available when creating and modifying dashboards
Workflow/Process Automation
Given a scenario, identify the appropriate automation solution based on the capabilities of the tool
Describe capabilities and use cases for Flow
Describe capabilities and use cases for the approval process