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Salesforce Sales Operations Professional Certificate 

  • Offered byCoursera

Salesforce Sales Operations Professional Certificate
 at 
Coursera 
Overview

Duration

4 months

Start from

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Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

Salesforce Sales Operations Professional Certificate
 at 
Coursera 
Highlights

  • Earn a Certificate upon completion
  • Skills -CRM,Sales Operations,Salesforce Lightning,Sales,Salesforce,Salesforce Sales Cloud,Lead Management,Opportunity Management,Reports and Dashboards,Customer Success
Details Icon

Salesforce Sales Operations Professional Certificate
 at 
Coursera 
Course details

More about this course
  • Learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards
  • Applied Learning Project
  • Learners will work hands-on in Salesforce to solve real world business problems for a fictional social media company
  • Throughout the certificate, learners will build a portfolio highlighting use cases where they leverage tools in the Salesforce Sales Cloud and Service Cloud to make the work of a sales team more efficient and effective during the sales process
  • Adopting the role of a sales operations specialist, learners will demonstrate how to optimize the work of marketing associates, sales development representatives, account executives, and sales managers.
Read more

Salesforce Sales Operations Professional Certificate
 at 
Coursera 
Curriculum

Sales and CRM Overview

Lead Management in Salesforce

Opportunity Management in Salesforce

Reports, Dashboards, and Customer Success in Salesforce

Salesforce Sales Operations Professional Certificate
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Salesforce Sales Operations Professional Certificate
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