Selling with Confidence
- Offered byCoursera
Selling with Confidence at Coursera Overview
Duration | 4 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Selling with Confidence at Coursera Highlights
- Earn a certificate from
Dell - Add to your LinkedIn profile
- October 2023
- 5 assignments
Selling with Confidence at Coursera Course details
- What you'll learn
- Evaluate the relationship between value propositions and buyer motivations.
- Build and deliver a value proposition as a way to secure customer commitment.
- This course is designed to give the learner the confidence to complete the sale by providing business value, while teaching the ins and outs of overcoming objections and going for the close. This course is primarily aimed at people who are interested in beginning a career in IT Sales and as such, learners are not required to have prior sales or technical experience. This course is recommended for students looking to begin their career as well as those who are looking for a career change or transition.
- After completing this course, you will be able to:
- -Communicate the ways that a proposed solution will deliver business value
- -Evaluate the relationship between value propositions and buyer motivations
- -Identify the four key components of a value proposition
- -Identify common types of customer objections.
- -Use three step approach (acknowledge, understand, respond) to address customer issues.
- -Build and deliver a value proposition as a way to secure customer commitment.
- -Identify best practices for keeping control of the call.
- This is the third course in the Develop with Dell: IT Sales Specialization.
Selling with Confidence at Coursera Curriculum
Showing the Value
Welcome to Selling With Confidence
Showing the Value Introduction
Value Propositions
Selling Business Value
Course Syllabus: Selling with Confidence
Value Proposition Examples
Three Keys of Value-Based Selling
Building a Business Value Pitch
Understanding Business Value
Value Propositions
Overcoming Objections
Overcoming Objections Introduction
Handling Customer Dissatisfaction
Objection Handling
A Guide to Handling Difficult Customers
Common Sales Objections
Dissatisfied Customer Scenario
Handling Customers and Objections
Responding to Objections
Closing the Deal
Closing the Deal Introduction
Keeping Control of the Call
Gaining Commitment
Course Close
Control Sales Conversations
How to Close a Sale
Closing the Deal
Controlling a Call
Types of Closing Approaches
Selling with Confidence at Coursera Admission Process
Important Dates
Other courses offered by Coursera
Student Forum
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