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OU - Social Media Marketing: The User Journey 

  • Offered byFutureLearn

Social Media Marketing: The User Journey
 at 
FutureLearn 
Overview

Duration

2 weeks

Total fee

900

Mode of learning

Online

Credential

Certificate

Social Media Marketing: The User Journey
 at 
FutureLearn 
Highlights

  • Earn a certificate on completing 90% of course steps and assessments
Details Icon

Social Media Marketing: The User Journey
 at 
FutureLearn 
Course details

More about this course
  • This two-week course will help you understand how to make social media work for your organisation, by putting your users at the heart of everything you do
  • Throughout the course, you'll develop your knowledge to clearly understand your target audience and their journey online
  • You'll gain the skills to design and build user-centric social media plans that align audience objectives and business goals
  • You'll discover top tips to help you create highly effective content on the right channels, at the right time, for your target audience

Social Media Marketing: The User Journey
 at 
FutureLearn 
Curriculum

Aligning social media and the user journey

Welcome to the course!

Understand the role of social media in the user journey

Aligning social media with your target audience

User journey mapping and social media

Week 1 review

Social media objectives for each stage of the user journey

Welcome to the week

Objectives at each stage of the journey

Fake accounts, vanity metrics and misleading data

Keeping iteration at the core of social activity

Week 2 review

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Social Media Marketing: The User Journey
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